- Posts: 1
- Joined: Mon Jan 08, 2024 5:11 pm
- Real Name: Aaron Craig
Mon Jan 08, 2024 7:45 pm
I have a set of classroom laptops, the HP Omen 16-c0002dx that use AMD graphics and CPU. AMD Ryzen 7 5800H, 16GB of ram, RX 6600M mobile Graphics card.
With davinci, on all 20 of the laptops, it crashes irregularly. Sometimes immediately upon startup, sometimes in the FX page, and really anywhere. The way it crashes is it brings up a lot of colorful boxes, and then can't be used. It does allow the user to save their project and then close Davinci, so it's not a total freeze which is nice, but it can do it half a dozen times in a 1 hour period, or not do it for a week.
I really need some help figuring out how to solve it. I have attached the logs from a computer that crashed several times today.
Thank you.
With davinci, on all 20 of the laptops, it crashes irregularly. Sometimes immediately upon startup, sometimes in the FX page, and really anywhere. The way it crashes is it brings up a lot of colorful boxes, and then can't be used. It does allow the user to save their project and then close Davinci, so it's not a total freeze which is nice, but it can do it half a dozen times in a 1 hour period, or not do it for a week.
I really need some help figuring out how to solve it. I have attached the logs from a computer that crashed several times today.
Thank you.
- Attachments
-
DaVinci-Resolve-logs-20240108-090819.zip- (259 KiB) Downloaded 29 times