Failed to apply AutoGrade due to empty params.

hi guys need some help!
resolve 18.5 keeps crashing. i updated to 18.6.6. it was ok for a few days then it started crashing again!!

i kept getting this error and warning:
0x00007210] | DVIP | ERROR | 2024-03-27 13:23:16,033 | JSON Parse Failed
[0x00007210] | DVIP | WARN | 2024-03-27 13:23:16,033 | Failed to apply AutoGrade due to empty params. Fallback to copying source to destination

laptop specs
MSI vector 16
intel I9 13980
4080Rtx
32gb ram

cache and gallery saved on Qnap, using 5bge dongle from thunderbolt 4.

can anyone give me some advice on solving this issue? i searched online but can't find anything.
thank you in advance!

cheers,
tuck

If you're running into crashes, go to the Help Menu and select "Create Diagnostics Log on Desktop." Place that on a download site like Dropbox, and post the link here on the forum.

You can also create and save an NFO file, which will help support diagnose any Windows-related issues.

Here's how to post log and NFO files for Windows.