- Posts: 6
- Joined: Sun Mar 10, 2024 6:27 pm
- Real Name: Ted Hendy
I have been bugged by this problem since switching to Resolve Studio in January. I think I've finally narrowed the issue down to Resolves use of the internal Intel Iris Xe GPU, specifically for 3D.
Problem:
When Resolve studio is up my video playback will stutter and stop after a few seconds of playing on an external monitor. My entire computer comes to a halt momentarily. I started paying attention to the Task Manager Performance graphs and see that this happens when the Intel GPU pegs to 100% on 3D. Resolve just has to be open, not even playing, and it will crash my computer just being open when I play youtube videos. It ONLY happens with Resolve Studio open and I use an external monitor. I've tried various monitor settings with no help.
Dell replaced my monitor when they couldn't figure it out and that didn't help. Now that I know it's the Intel GPU and 3D specifically, I can see many similar posts on the internet, but mostly for gaming. I don't game. I reloaded Premiere Pro and it barely nudges the Intel GPU so no problem, but with Resolve open everything eventually grinds to a halt.
I've gone into preferences and deselected Intel Iris and that seems to help, but Blackmagic touts their ability to use both GPUs for best performance. I'd hate to permanently disable one of the them. But at least I seem to be able to work longer now.
Has anyone else had this problem and have a better solution. FYI, my computer is lagging as I type this with Resolve open. Incredibly frustrating. Thanks for any assistance.
My computer:
Dell XPS 9730 Laptop, brand new
Intel I9 13900H processor
64 GB RAM
Nvidia RTX 4080 GPU
Intel Iris Xe GPU
All drivers up to date
Latest Resolve Studio
Using Nvidia Studio Drivers
Problem:
When Resolve studio is up my video playback will stutter and stop after a few seconds of playing on an external monitor. My entire computer comes to a halt momentarily. I started paying attention to the Task Manager Performance graphs and see that this happens when the Intel GPU pegs to 100% on 3D. Resolve just has to be open, not even playing, and it will crash my computer just being open when I play youtube videos. It ONLY happens with Resolve Studio open and I use an external monitor. I've tried various monitor settings with no help.
Dell replaced my monitor when they couldn't figure it out and that didn't help. Now that I know it's the Intel GPU and 3D specifically, I can see many similar posts on the internet, but mostly for gaming. I don't game. I reloaded Premiere Pro and it barely nudges the Intel GPU so no problem, but with Resolve open everything eventually grinds to a halt.
I've gone into preferences and deselected Intel Iris and that seems to help, but Blackmagic touts their ability to use both GPUs for best performance. I'd hate to permanently disable one of the them. But at least I seem to be able to work longer now.
Has anyone else had this problem and have a better solution. FYI, my computer is lagging as I type this with Resolve open. Incredibly frustrating. Thanks for any assistance.
My computer:
Dell XPS 9730 Laptop, brand new
Intel I9 13900H processor
64 GB RAM
Nvidia RTX 4080 GPU
Intel Iris Xe GPU
All drivers up to date
Latest Resolve Studio
Using Nvidia Studio Drivers