SOLVED | Cannot Generate Proxy Media after Updating to 19.4

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easydawg

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SOLVED | Cannot Generate Proxy Media after Updating to 19.4

PostTue Jul 02, 2024 2:21 am

I am not able to generate proxy media after updating to 19.4.

It just sits at 0% then will not cancel. I have to do a forced stop of DR to close it out and restart,

I generate proxy media every day with every project.

Is there any word on this?

Not sure I uploaded the Diagnostic Log correctly?

UPDATE: I've re-installed 19.3 and have the same problem.
Last edited by easydawg on Tue Jul 23, 2024 11:10 pm, edited 3 times in total.
Ed Long
Desktop Linux Mint 21.3 Cinnamon
DaVinci Resolve Studio 19.0b3 | Speed Editor Keyboard
Mobo: Gigabyte: 990FXA-UD3
CPU: AMD FX-8350 64 bit
GPU: NVIDIA GeFORCE RTX 3050 | Drvr 535.129.03
(2) Crucial CT2000MX500 SSD 2TB
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Dwaine Maggart

Blackmagic Design

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Re: Cannot Generate Proxy Media after Updating to 19.4

PostTue Jul 02, 2024 5:06 am

Resolve is running in OpenCL GPU mode, because you have not updated to the required NVIDIA driver.

From the Resolve 19b4 release notes:

Installation Notes

- Please install the panels firmware update to improve idle battery consumption with the DaVinci Resolve Speed Editor and Micro Color Panel.
- If you use a Nvidia graphics card, please upgrade your driver to Studio driver 546.01 (Windows) / Studio driver 550.40.07 (Linux) or newer.
Dwaine Maggart
Blackmagic Design DaVinci Support
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easydawg

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Re: Cannot Generate Proxy Media after Updating to 19.4

PostTue Jul 02, 2024 5:48 pm

Okay thanks Duane

I have the latest driver. 535 in my Driver Mgr.
Just downloaded this and will install it:
Driver Version: 555.58.02 - Release Date: Mon Jul 01, 2024


On the Speed Editor I have 1.5.2. Where do I get updates, from the Support page?

Also when I click + in the Panel Setup it shows an Add Panel popup that shows an IP Address 0.0.0.0

Do I need to add an IP there or is there supposed to be one from the Editor?

I think my Bluetooth used to work, the Panel shows up in my Bluetooth Mgr, but has not worked in a long time, have to plug it in.

535 DRIVER - GPU SETTINGS .png
535 DRIVER - GPU SETTINGS .png (164.75 KiB) Viewed 1599 times
Ed Long
Desktop Linux Mint 21.3 Cinnamon
DaVinci Resolve Studio 19.0b3 | Speed Editor Keyboard
Mobo: Gigabyte: 990FXA-UD3
CPU: AMD FX-8350 64 bit
GPU: NVIDIA GeFORCE RTX 3050 | Drvr 535.129.03
(2) Crucial CT2000MX500 SSD 2TB
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Dwaine Maggart

Blackmagic Design

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Re: Cannot Generate Proxy Media after Updating to 19.4

PostTue Jul 02, 2024 9:51 pm

We don't care about the speed editor. That's just part of the install notes.

We care about the NVIDIA driver. It has to be 550.40.07 or newer for Linux.

If you can successfully install the 555.58.02, that should work fine.
Dwaine Maggart
Blackmagic Design DaVinci Support
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easydawg

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  • Real Name: Ed Long

Re: Cannot Generate Proxy Media after Updating to 19.4

PostWed Jul 03, 2024 12:16 am

I have to learn a bit more about manually installing those drivers. I have to turn of NVidia X Server and want to get some updated instructions on that. A quick search only brought methods with issues.

I have this part:

cd /home/easydawg/Downloads
sudo sh NVIDIA-Linux-x86_64-555.58.02.run

but then need to turn off X Server. I'm good for now.


So . . . I just re-installed 19.3, set CUDA and my onboard DR Proxy Generator just fly's through the files.


So I have to care about the Speed Editor and still wondering where do I get updates, from the Support page?

And still have the question when I click + in the Panel Setup it shows an Add Panel popup that shows an IP Address 0.0.0.0

Do I need to add an IP there or is there supposed to be one from the Editor?
Ed Long
Desktop Linux Mint 21.3 Cinnamon
DaVinci Resolve Studio 19.0b3 | Speed Editor Keyboard
Mobo: Gigabyte: 990FXA-UD3
CPU: AMD FX-8350 64 bit
GPU: NVIDIA GeFORCE RTX 3050 | Drvr 535.129.03
(2) Crucial CT2000MX500 SSD 2TB
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Shrinivas Ramani

Blackmagic Design

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Re: Cannot Generate Proxy Media after Updating to 19.4

PostWed Jul 03, 2024 3:24 am

In Linux systems, we recommend the Speed Editor be used through a USB C connection. In which case the Panel setup app should be able to detect it and suggest firmware updates if one is available.
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themostlymikeshow@gmail.com

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Re: SOLVED | Cannot Generate Proxy Media after Updating to 1

PostSat Nov 30, 2024 8:54 pm

Thank you! This had me down for a couple weeks after the latest update and it appears to be working. Very much appreciated!

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