Blackmagic Forum

As the title says. DRS 19.0.1 doesn't start, it crashes, when the VPN of CloudFlare WARP is active.

To be able to work I have to turn it off. Then DRS works fine.

EDIT: if I activate the VPN when DRS is started, it crashes immediately afterwards.

EDIT 2 : the NFO and LOG files

https://drive.google.com/drive/folders/ ... sp=sharing

Unknown? Well now you know

Post Resolve logs and an NFO file and hopefully BMD can narrow-in on where the crash occurs.

Steve Alexander wrote:Post Resolve logs and an NFO file and hopefully BMD can narrow-in on where the crash occurs.

So let's recap ... I activate the VPN and by starting DRS, ti doesn't start and crash ... I have to turn VPN off then it works ... so help > Create diagnostic log on desktop ?

But does it contain also the previous session ? (the crashed one)

Yes it does. It has a history of start/end sessions including exceptions. This is how it is used by BMD - they will be able to see where in the code the crash occurs, presumably. That may help them fix the bug, etc.

Steve Alexander wrote:Yes it does. It has a history of start/end sessions including exceptions. This is how it is used by BMD - they will be able to see where in the code the crash occurs, presumably. That may help them fix the bug, etc.

Perfect I edited the main post and I have posted the link to the files.

If Resolve will not start you can also generate crash logs from the command line no need to do it from within resolve

Dave Shortman wrote:If Resolve will not start you can also generate crash logs from the command line no need to do it from within resolve

However now BM has the files ... it will be nice to understand if it's DRS or the WARP VPN ... strangely enough, DRS is the only one application impacted.

Nothings was fixed about this issue.

Hi!
I can confirm we are multiple users in our organization experiencing the same issue after we switched VPN solution to Cloudflare Warp.
Apparently it is the included control panels software sending UDP traffic in a manner which Warp interprets as spam and blocks it which causes the crash.
Hope BMD is looking into this.

Wouldn't that be something for CloudFlare to look into? That's the software returning a false positive.

Jim Simon wrote:Wouldn't that be something for CloudFlare to look into? That's the software returning a false positive.

I also wrote to them.
As in the case of BM: no answers/no actions.

BartReynaard wrote:

Jim Simon wrote:Wouldn't that be something for CloudFlare to look into? That's the software returning a false positive.

I also wrote to them.
As in the case of BM: no answers/no actions.

Are you on v20?