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not responding please help

PostPosted: Fri Nov 29, 2024 10:43 am
by Boxtroll
Hi i just purchased, DR-studio and it seems to be stuck on the "Optimize DaVinci neutral engines" message?

there are three options when it loads to that screen it is already thinking about it but nothing happens, i cant choose any options and if i do click on the box, it says app not responding and gives option to close or wait for program to respond. it suggests that this process will take serval minutes iv waited 20mins or more.... when hovering over the task bar icon it says in the message is not responding then if i press anything it shuts it down. i ran the free version and it was fine. i have uninstalled and re installed but nothing has changed.

i was so exited to get this program, now I'm just frustrated what can i do?

System
Processor AMD Ryzen 7 7700X 8-Core Processor 4.50 GHz
RX 4070 graphics Nvidia drivers
Installed RAM 64.0 GB (63.1 GB usable)
System type 64-bit operating system, x64-based processor

Re: not responding please help

PostPosted: Sat Nov 30, 2024 3:40 am
by Peter Chamberlain
Which specific OS?
Which specific GPU driver?

Re: not responding please help

PostPosted: Sat Nov 30, 2024 4:00 am
by Boxtroll
Hi Peter, its for Windows 11 and my driver is 32.0.15.6614

But its all good now i found another post which suggested to update python, its working now on
Python 3.13.0 :D

Re: not responding please help

PostPosted: Sat Nov 30, 2024 4:20 am
by Ellory Yu
Boxtroll wrote:Hi Peter, its for Windows 11 and my driver is 32.0.15.6614

But its all good now i found another post which suggested to update python, its working now on
Python 3.13.0 :D

Which post? Care sharing the link to it?