Media Offline Randomly.

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parrier

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Media Offline Randomly.

PostSun Feb 16, 2025 10:04 am

NVIDIA 3070. Intel Core I7. SDD. Windows 11. This is my system.

MP4 files shows "Media Offline" Randomly.

If "Decode HW accelerator of NVIDIA" turns off and use "Intel HW Accelerator",

this situation disappeared.

And I also installed Nvidia Studio driver for RTX 3070.

I also installed HEVC Driver. But It is same.
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Willis12

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Re: Media Offline Randomly.

PostThu Feb 20, 2025 4:21 pm

when your media goes offline it means DR can no longer find your clips. i store footage on a external drive and if it ever disconnects from my computer my footage goes offline. just reload DR and make sure everything is connected.
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Uli Plank

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Re: Media Offline Randomly.

PostFri Feb 21, 2025 4:20 am

If that doesn't help, try to re-wrap MP4 into MOV. MP4 can be quite finicky.
While you're at it, add TC if there's none.
My disaster protection: export a .drp file to a physically separated storage regularly.
Please visit digitalproduction.com/author/uliplank/

Studio 19.1.3
2017 iMac, MacOS 13.7.4, eGPU
MacBook M1 Pro and M4 Pro mini, MacOS 14.7.5
SE, USM G3
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adanilkin

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Re: Media Offline Randomly.

PostMon Feb 24, 2025 5:48 am

parrier wrote:NVIDIA 3070. Intel Core I7. SDD. Windows 11. This is my system.

MP4 files shows "Media Offline" Randomly.

If "Decode HW accelerator of NVIDIA" turns off and use "Intel HW Accelerator",

this situation disappeared.

And I also installed Nvidia Studio driver for RTX 3070.

I also installed HEVC Driver. But It is same.


Absolutely the same problem. Media Offline with some videos, Proxy doesn't help. All files are local. nVidia accelerator off checkbox is only the savior. I hope developers will fix it somewhen, otherwise why did I bought GTX 4080 if not use it?
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Uli Plank

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Re: Media Offline Randomly.

PostTue Feb 25, 2025 2:02 am

It'll still be used to compute, just not to decode.
My disaster protection: export a .drp file to a physically separated storage regularly.
Please visit digitalproduction.com/author/uliplank/

Studio 19.1.3
2017 iMac, MacOS 13.7.4, eGPU
MacBook M1 Pro and M4 Pro mini, MacOS 14.7.5
SE, USM G3
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parrier

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Re: Media Offline Randomly.

PostTue Apr 08, 2025 7:31 am

Willis12 wrote:when your media goes offline it means DR can no longer find your clips. i store footage on a external drive and if it ever disconnects from my computer my footage goes offline. just reload DR and make sure everything is connected.


Please stop giving unnecessary responses. I already mentioned that changing the options fixes the issue. If this error message was simply due to missing media files, I wouldn't have asked here in the first place. Focus on the actual problem I'm describing.
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parrier

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Re: Media Offline Randomly.

PostTue Apr 22, 2025 2:47 am

Users have spent about two years posting it, but now the option is added and solved. Amazing. It took two years to do this.
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Uli Plank

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Re: Media Offline Randomly.

PostTue Apr 22, 2025 6:07 am

Nothing is more difficult to fix than random issues.
My disaster protection: export a .drp file to a physically separated storage regularly.
Please visit digitalproduction.com/author/uliplank/

Studio 19.1.3
2017 iMac, MacOS 13.7.4, eGPU
MacBook M1 Pro and M4 Pro mini, MacOS 14.7.5
SE, USM G3
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parrier

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Re: Media Offline Randomly.

PostThu May 01, 2025 12:35 pm

Uli Plank wrote:Nothing is more difficult to fix than random issues.

It could be. But the point is that it took years and other programs worked, but they didn't. The functionality or absence wasn't the problem. I exported it, but it didn't upload properly, so do you understand that I convert it through another conversion program and then upload it? I don't have a problem with free programs, but I've had this problem with programs that cost over $250.

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