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H265 Files offline
Posted:
Sun Apr 06, 2025 5:17 pmby MajasHT
HELP! My h265 files show MEDIA OFFLINE and when I import them into a brand new project they appear as sound files only. I cannot downgrade the project files back to 19.4 and now I'm stuck and cannot finish my project that's urgent.
Re: H265 FILES WENT OFFLINE
Posted:
Thu Apr 10, 2025 11:04 pmby Jim Simon
Sounds like you "upgraded" to the Free version by mistake.
Re: H265 Files offline
Posted:
Fri Apr 11, 2025 10:02 amby Charles Bennett
The free version doesn't support 10bit h265 on Windows which is the normal reason why you only see the audio. When you download make sure Studio is in the download title.