Repeated Crash to desktop when moving between pages

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Dies Irae

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Repeated Crash to desktop when moving between pages

PostSun Apr 06, 2025 6:24 pm

One thing I've noted is that when I'm moving between pages (Edit to colour etc.) Resolve will sometimes sit not responding then crash to desktop - I don't have the greatest system at the moment so I wonder if that's the cause
Video card is NVIDIA GeForce GTX 1070 8Gb DDR5 RAM
processor is Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3201 Mhz, 6 Core(s), 12 Logical Processor(s)
48Gb system RAM
it's a pretty creaky system but it runs 19 fine - I'm in the process of speccing a new one

Frank
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Jim Simon

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Re: Repeated Crash to desktop when moving between pages

PostMon Apr 07, 2025 5:08 pm

I'm running both the same CPU and GPU without issue, so I'm thinking it's something else.

Give the FAQ a good read. It goes over some troubleshooting steps, as well as what information to post if those fail.

viewtopic.php?f=21&t=90190
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You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.
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Jürgen Weissgerber

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Re: Repeated Crash to desktop when moving between pages

PostMon Apr 07, 2025 5:11 pm

I have the exact same problem, but it can't be a hardware issue. After launching, shortly after opening a project, it crashes to the desktop. Sometimes I can open it, but when I switch from EDIT to COLOR, it crashes back to the desktop.
best regards
Jürgen Weissgerber

Hardware:
CPU: Intel Core i9 13900KF.
Grafik: NVIDIA Ge Force RTX 4090.
RAM: 64 GB DDR5 SDRAM
SSD: V-NAND-SSD 970 EVO Plus NVNe M.2 2 TB.
SSD: 870-8TB
Windows 11
Davinci Resolve Version Studio 19 BETA
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Joe Shapiro

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Re: Repeated Crash to desktop when moving between pages

PostMon Apr 07, 2025 5:40 pm

Look at the FAQ at the top of the forum for how to collect logs and attach them here.
Director, Editor, Problem Solver. Been cutting indie features for 24 years. FCP editor from version 2 to 7.
Resolve 20.0.3B
MacBook Pro 16 M1 Max 64GB RAM, macOS 14.7.2
MacBook Air 13 M1 8GB RAM, macOS 14.6.1
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Dies Irae

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Re: Repeated Crash to desktop when moving between pages

PostMon Apr 07, 2025 5:40 pm

Jim Simon wrote:I'm running both the same CPU and GPU without issue, so I'm thinking it's something else.

Give the FAQ a good read. It goes over some troubleshooting steps, as well as what information to post if those fail.

viewtopic.php?f=21&t=90190

Interesting - I shall have a good read and see if anything jumps out at me. I want a new system tho :)
I am running the Chaos VRay engine for Blender which auto starts and I imagine it is taking up some resources. Odd that it only appears in 20 not 19 but hey
Thanks for the info
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Dies Irae

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Re: Repeated Crash to desktop when moving between pages

PostSun Apr 13, 2025 5:49 pm

Bit of an update - I uninstalled the Chaos group VRay license server and that seems to have done the trick. Touch wood I haven't had any problems since - even using magic mask 2 which is the slowest thing ever in the entire history of slow things

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