Blackmagic Forum

Hi everyone,

I've been struggling for several days trying to get DaVinci Resolve Free to launch on my Windows 11 PC, and I’m completely stuck. As soon as I open the program, it closes instantly and shows the “DaVinci Resolve quit unexpectedly” dialog box. No log files are generated (the Logs folder is completely empty), and I’ve already submitted the crash report multiple times.

System specs:
CPU: AMD Ryzen 9 7950X

GPU: MSI GeForce RTX 4080 (Studio Driver 572.83)

RAM: 64GB DDR5

OS: Windows 11 Pro (fully updated)

Storage: Samsung 980 Pro NVMe SSDs

DaVinci Resolve: Tested with DaVinci Resolve 20 Public Beta and DaVinci Resolve 19.1.4

Things I’ve already tried (full cleanup and diagnostics):
Full uninstall with Revo Uninstaller Pro

Deleted all AppData, ProgramData, registry keys related to Blackmagic and DaVinci

Installed all required Visual C++ Redistributables

Cleaned system with sfc /scannow, DISM, etc.

Updated NVIDIA drivers to latest Studio version

Created a new Windows user profile

Changed permissions with icacls to ensure folder access

Tried launching with environment variable to reroute cache and config folders

Installed CUDA Toolkit just in case Resolve needed something from it

Ran Process Monitor to analyze startup (Resolve crashes within 2 seconds with a flood of “NAME NOT FOUND” and “BUFFER OVERFLOW” entries)

Confirmed that Resolve logs folder is empty

Resolve works fine on my MacBook Pro using the same installer and account info

My main workstation is this Windows machine. Premiere Pro runs perfectly. I wanted to move to Resolve, but this has been incredibly frustrating.
At this point I’m just hoping someone has had a similar experience or knows what might be causing this. I'm not using the Studio version, so I can’t get direct support from Blackmagic.

Thanks in advance for any ideas you might have.

For Resolve 20 you need to update your Nvidia driver. It requires Studio driver version 570.65 or newer. I've had no problems using 572.16. I used this driver with Resolve 19.1.4 as well.

Charles Bennett wrote:For Resolve 20 you need to update your Nvidia driver. It requires Studio driver version 570.65 or newer. I've had no problems using 572.16. I used this driver with Resolve 19.1.4 as well.

Thank you very much for your reply Charles. There was a typo in the text. I actually updated it to the latest version, but I misspelled it. It's now corrected. I'm writing this post because I've tried, I think, almost everything.
Thank you!!

Same problem here. This is very weird, I am not a computer expert, so I don't even know what all the things you tried are, but I tried the obvious driver updates, removing the control panel app, etc.... It used to just work on this same computer a couple of months ago