Resizing / Crash Issues

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jarod_gibson

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  • Joined: Wed Apr 16, 2025 11:04 pm
  • Real Name: Jarod Gibson

Resizing / Crash Issues

PostWed Apr 16, 2025 11:07 pm

Every time I change tabs, the entire program resizes itself to full screen. Occasionally, upon opening I will switch tabs and the program will crash. Other times, it will crash one or two times before becoming stable enough to use. Never a problem before.

I have uninstalled and re installed and no change. Any ideas?
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Marc Wielage

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Re: RESOLVE 20 Resizing / Crash Issues

PostThu Apr 17, 2025 12:14 am

If you're running into crashes on a Mac, go to the Help Menu and select "Create Diagnostics Log on Desktop." Also, provide a Mac System info file by going into Mac System Prefs -> About, and clicking "System Report." Save this file (as an SPX file).

If you're running into crashes on Windows, go to the Resolve Help menu and select "Create Diagnostics Log on Desktop." Also, create a MSinfo32 info file by selecting Start > All Programs > Accessories > System Tools > System Information, then choosing Save.

Now, place both files on a download site like Dropbox, post the link here in a forum message and see BMD Support has to say.
Certified DaVinci Resolve Color Trainer • AdvancedColorTraining.com
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Steve Alexander

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Re: Resizing / Crash Issues

PostThu Apr 17, 2025 10:14 am

Plus, as a new user you may not be allowed to post a URL so just put a space into it to trick the forum into allowing it.
aka Barkinmadd
Resolve Studio 20 | Fusion Studio 20 | 16" MacBook Pro M1 MAX, 32 GPU cores, 64 GB RAM, 2 TB SSD, Sequoia 15.4.1
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jarod_gibson

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Re: Resizing / Crash Issues

PostThu Apr 17, 2025 1:56 pm

Thank you!

Files are here:

https://ww

w.dropbox.com/scl/fi/olmthu1kx24p8jt22yzl2/DavinciCrash.zip?rlkey=81ph0cn2g9p64cr85puigzvfs&st=hj5x296n&dl=0

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