Resizing / Crash Issues

Posted:
Wed Apr 16, 2025 11:07 pm
by jarod_gibson
Every time I change tabs, the entire program resizes itself to full screen. Occasionally, upon opening I will switch tabs and the program will crash. Other times, it will crash one or two times before becoming stable enough to use. Never a problem before.
I have uninstalled and re installed and no change. Any ideas?
Re: RESOLVE 20 Resizing / Crash Issues

Posted:
Thu Apr 17, 2025 12:14 am
by Marc Wielage
If you're running into crashes on a Mac, go to the Help Menu and select "Create Diagnostics Log on Desktop." Also, provide a Mac System info file by going into Mac System Prefs -> About, and clicking "System Report." Save this file (as an SPX file).
If you're running into crashes on Windows, go to the Resolve Help menu and select "Create Diagnostics Log on Desktop." Also, create a MSinfo32 info file by selecting Start > All Programs > Accessories > System Tools > System Information, then choosing Save.
Now, place both files on a download site like Dropbox, post the link here in a forum message and see BMD Support has to say.
Re: Resizing / Crash Issues

Posted:
Thu Apr 17, 2025 10:14 am
by Steve Alexander
Plus, as a new user you may not be allowed to post a URL so just put a space into it to trick the forum into allowing it.
Re: Resizing / Crash Issues

Posted:
Thu Apr 17, 2025 1:56 pm
by jarod_gibson
Thank you!
Files are here:
https://www.dropbox.com/scl/fi/olmthu1kx24p8jt22yzl2/DavinciCrash.zip?rlkey=81ph0cn2g9p64cr85puigzvfs&st=hj5x296n&dl=0