DaVinci Resolve Crashes Immediately on Launch (2GB Memory Us

Dear DaVinci Resolve Technical Support Team,

I am experiencing a critical issue as a first-time user of **DaVinci Resolve Free Version**. The software consistently crashes when attempting to load the main interface, rendering it unusable. Below are the specifics:

**Issue Description:**
- Crash occurs immediately after the splash screen during main interface loading.
- DaVinci Resolve process remains active in the background with high memory usage (**~2 GB observed**), but 0% CPU activity.
- Process termination requires force quitting.

**System Configuration:**
- **Operating System:** Windows 11 24H2
- **DaVinci Resolve Version:** 20 Beta 2 (installed via official website)
- **CPU:** AMD Ryzen 7 7745HX
- **GPU:** NVIDIA RTX 4070 Laptop GPU (latest drivers installed)
- **RAM:** 32GB DDR5
- **Storage:** Installed on C: Drive (1TB NVMe SSD, **35GB free space remaining**)

**Troubleshooting Attempted:**
1. Multiple clean installations of DaVinci Resolve (including registry cleanup).
2. Updated NVIDIA GPU drivers to the latest version with CUDA components confirmed.
3. Disabled antivirus software and background utilities.
4. Checked system event logs – no crash-related errors detected.

Thank you for urgently addressing this matter. Please contact me if additional information is needed.

Best regards,

[Peter Chamberlain]

Which specific NVIDIA studio driver is installed?
Does your Resolve preferences, GPU, show the NVIDIA GPU is selected?

A couple of suggestions. As a new user it is probably best to use a known stable version rather than the beta, which is expected to have bugs. Unless of course you are more interested in helping squash the bugs and not get any productive work done, which is perfectly fine and commendable.

Second, 35GB of free space is really minimal. A minimum of 10% and ideally closer to 20% is what I have always been told. If you are handy enough to get into the guts, a 2TB drive can be had for around $100.

Which specific NVIDIA studio driver is installed?
Does your Resolve preferences, GPU, show the NVIDIA GPU is selected?

Installed the latest NVIDIA Studio 576.02, but it crashes immediately upon entering the main interface. I don’t know its settings, but even after disabling the integrated graphics, it still crashes.

A couple of suggestions. As a new user it is probably best to use a known stable version rather than the beta, which is expected to have bugs. Unless of course you are more interested in helping squash the bugs and not get any productive work done, which is perfectly fine and commendable.

Second, 35GB of free space is really minimal. A minimum of 10% and ideally closer to 20% is what I have always been told. If you are handy enough to get into the guts, a 2TB drive can be had for around $100.

Installed version 19 of the software but encountered the same issue. Initially, I installed it on drive E, which had 200GB of free space, but the problem persisted.

Which specific NVIDIA studio driver is installed?
Does your Resolve preferences, GPU, show the NVIDIA GPU is selected?

Thank you for the help. The issue is now resolved after uninstalling the beta version of Python 13, and everything works properly again.

[Shrinivas Ramani]

Hi xiaoheijun

Please try the new 20.0 beta 3. If you still face the same crashes, please add a link with:
• DaVinci Resolve log archive - similar to the one in your first post.
• a System info (.NFO file)

Please follow the instructions in this post for further info on NFO generation and link

Thanks
Shrinivas