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Transitions crash 19.1.4

PostPosted: Thu May 22, 2025 11:07 pm
by Igor Riđanović
V19.1.4 Build 11 macOS and Windows. Long transitions crash Resolve when the timeline is zoomed in to maximum. It seems that transitions under 30:00 don't crash the app. 01:00:00 does.

Place a long video transition on a clip on V2. Zoom the timeline all the way in.

If you compound this clip and zoom in the app doesn't crash.

Re: Transitions crash 19.1.4

PostPosted: Thu May 22, 2025 11:46 pm
by Marc Wielage
Igor, you should attach a link to a crash log so the dev team can take a look at it.

Re: Transitions crash 19.1.4

PostPosted: Fri May 23, 2025 1:14 am
by Igor Riđanović
I know, but I can't share logs due to NDAs, Logs contain database names and timeline names, at the very least.

Re: Transitions crash 19.1.4

PostPosted: Fri May 23, 2025 1:15 am
by Igor Riđanović
...and in this case, there is nothing logged at the time preceding the crash.

Re: Transitions crash 19.1.4

PostPosted: Fri May 23, 2025 8:35 pm
by Jim Simon
You have a 1 hour transition?! :o

Re: Transitions crash 19.1.4

PostPosted: Sat May 24, 2025 12:27 am
by Igor Riđanović
Yes. We have a special use case, but not quite that long. We do trailers so it's usually around 2:30.

Re: Transitions crash 19.1.4

PostPosted: Sat May 24, 2025 3:22 pm
by Jim Simon
If you can't post logs, can you post Steps to Reproduce?