Lost my license?

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AJKinOHIO

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Lost my license?

PostSun May 25, 2025 2:21 pm

Upgrading from 19 to 20 has been bumpy and I'm still trying to work out kinks. Beta 1 would crash nonstop, and then somewhere between 2 and 4 it got more stable but then there was the audio bug. Upgraded the same Beta version and that fixed the bug but then during that upgrade I've somehow lost my license?

I went to use some effect and it said I needed the paid version. I just thought it was a fluke but now there's no voice isolation so I don't know what to do. I don't see how reinstalling the program is going to fix this if the problem is in the current version... so maybe there's some work around?

Not sure what to do.
ajk
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Andy Mees

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Re: Lost my license?

PostSun May 25, 2025 3:03 pm

You've downloaded and installed the non-Studio version by mistake.
Install the Studio version and you'll be good to go.
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Charles Bennett

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Re: Lost my license?

PostSun May 25, 2025 3:45 pm

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Resolve 20 Beta 4 Download.jpg
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AJKinOHIO

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Re: Lost my license?

PostTue May 27, 2025 4:08 pm

Andy Mees wrote:You've downloaded and installed the non-Studio version by mistake.
Install the Studio version and you'll be good to go.


I've been upgrading DaVinci versions for ~2 years now and this has never happened... So is this saying that when I went from Beta 3 to 4 I installed the free version and now that I have the studio, I can't just install the studio on top of the free Beta 4?
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AJKinOHIO

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Re: Lost my license?

PostTue May 27, 2025 4:08 pm





I've been upgrading DaVinci versions for ~2 years now and this has never happened... So is this saying that when I went from Beta 3 to 4 I installed the free version and now that I have the studio, I can't just install the studio on top of the free Beta 4?
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GalinMcMahon

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Re: Lost my license?

PostTue May 27, 2025 5:11 pm

Yes. It's saying you already have b4 installed so you need to uninstall it to install the same release (despite being Studio.)
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AJKinOHIO

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Re: Lost my license?

PostTue May 27, 2025 9:50 pm

GalinMcMahon wrote:Yes. It's saying you already have b4 installed so you need to uninstall it to install the same release (despite being Studio.)


That worked perfectly, thank you!
ajk
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