DR20 Final MagicMask V2 crash - NVIDIA 5080

Hello,

Test with MagicMask V2 – BRAW from Pyxis 6K (4K record) – 6min record-time – The Project has 3 Audio-Track with one Output-Bus (Stereo), 3 Video-Tracks. One for Primary video, one for “Text” and one there is an Adjust-Effect with Fusion. But on Color-Page only the Video-Sequence is selected.

- DR20 start after PC-Reboot. Set Magic-Mask von Person. (three points) – start tracking. After 11 min. resolve.exe is frozen.

- Same Szenario, reset Node with Magic Mask V2. Set Magic Mask Points again. Starting Tracking … run and run and run, but here the Memory usage go higher and higher so finaly my 64GB used plus 75 GB Pagefile … but it works

- Restart System. Same Szenario, reset Node with Magic Mask V2 – same issue, I have on first time.

But some times if it not frozen, but Tracking only stopped after 11min. Than you can only press the “Stop” button. Then on Preview-Monitor the screen if frozen, like a picture. If you go back to “Edit-Page” all video-preview screens are blank.

My System is i9 with 64GB RAM and NVIDEA 5080 on Windows 11 (last Patchlevel) an NVIDEA Studio Driver (last version)

Have everybody a solution or same issue ?

Step 1 is to attach a link to the logs, otherwise you'll get nothing.

Step 1 is to attach a link to the logs, otherwise you'll get nothing.

The Logs, i send to support. But i open the request, to see if other users have same issue.

After numerous tests, it appears that the problem is related to the interaction between DaVinci Resolve 20 and the nVidia driver.

The following steps:
Removed the nVidia driver using the nVidia cleanup tool, rebooted, and then installed the Studio driver version 572.83.

With this version, DaVinci Resolve runs significantly more efficiently, with a 60% performance improvement.

However, a memory leak occurred. Resolve.exe used all of the RAM (64GB) plus an additional 70GB in the swap file.

In the initial test, there was no crash with the 572.83 driver. More Information and Logs send to support - [Ticket#59398933]

I encountered the same problems;
DR20 not reacting anymore, or just crashes. After restarting I can continue (When I have saved the project), otherwise I have lost all my work inbetween.
Sometimes a bugreport will be generaten for Nvidia, when it has crashed the RTX 5080.

I hope an update for this will be release soon.

Kr,
Alexander

[Peter Chamberlain]

Can you please generate diagnostic logs from the help menu and post a link here?

Can you please generate diagnostic logs from the help menu and post a link here?

Hello,
Ask your support in [Ticket#59398933] Crash on nVidea

I have send all Logs and still waiting like some days for response

If you are working with support through different channels, why post here? In addition, since working it from both ends could be beneficial, why not post a link to your diagnostic log, your NFO, etc. here as well? It couldn't hurt. Then you can tell support via your ticket# that you have also put your files here and they can coordinate with the support team that works these forums.