mp4 playback

I use mp4 files from client in my workflow. Before studio 20 these would playback fine. Now they're playing in the single digit range, (2-3fps). Is there anything I can do to fix this?
Thanks
Thanks
https://forum.blackmagicdesign.com/
https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=223589
JacobSchuhle wrote:H.264, on an Apple M1 Max running Sequoia 15.1. The same files worked fine in V19. It's also an issue with mp4 files I've rendered myself (so it doesn't appear to be an issue with the client doing something odd).
JacobSchuhle wrote:Thanks for the replies all.
@ Marc, I'm aware it's not a good workflow, but it's what the client sends, and worked absolutely fine before I upgraded to V20. I mean, it worked fine on my ancient intel MacBook. I know I could transcode, but I'd rather find the cause than have to add another step.
I'm working with prores proxy for my rushes.
@ Shrinivas, I can't post a link unfortunately, as it's all embargoed.
JacobSchuhle wrote:...I can't post a link, unfortunately, as it's all embargoed.