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Davinci Resolve technical support email ?

PostPosted: Tue Sep 29, 2015 12:03 pm
by Matthieu Cadet
Hi

Is there any technical support email that I can contact, because 3 posts I've written here got no answer yet
I'm new to Resolve and want to be sure how I can implement it correctly in our pipeline, but forum is quite unresponsive for me I need to have more feedback :)

thanks for your help

Re: Davinci Resolve technical support email ?

PostPosted: Tue Sep 29, 2015 11:47 pm
by Marc Wielage
Contact info here:

https://www.blackmagicdesign.com/support/contact/email

There are also specific addresses and phone numbers for specific countries and parts of the world, all on the BMD website.

Note that this forum is (good or bad) a User forum and is not officially supported by BMD reps.

Re: Davinci Resolve technical support email ?

PostPosted: Wed Sep 30, 2015 7:57 am
by Matthieu Cadet
Hi Marc

Thanks for your answer, but unfortunately I can't find any email contact on the link you provided ( I've already tried this page )
the only thing that I can do is to complete a contact form...
I was wondering find something like "davinci-support@blackmagicdesign.com" :P

Anyway I will try with this method and hope to get contacted soon by email :)

Thanks!

Re: Davinci Resolve technical support email ?

PostPosted: Fri Oct 02, 2015 6:38 am
by Matthieu Cadet
Contacting support via the form of the website work really well, they are really reactive