12.5 can't find my quadro 2000 "No Cuda Hardware Detected"

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horacewilliams

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12.5 can't find my quadro 2000 "No Cuda Hardware Detected"

PostWed Jun 08, 2016 10:09 pm

I just installed Resolve 12.5 on an HP z800 with dual hex cores, 48G of RAM, win7 64 bit, Quadro 2000.
Upon startup, Resolve complains 'No Cuda Acceleration Hardware Detected' and advises me to update my cuda software driver. Surfing these forums, I see posts by Dwaine Maggart from Black Magic advising people to update their driver to 'at least version 334.89'. I updated my driver from 311.66 (which is hp's most recent approved driver) to 340.84. No change; same problem. Does anyone know what the solution is? Thank you in advance for your time and input!
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Dwaine Maggart

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Re: 12.5 can't find my quadro 2000 "No Cuda Hardware Detecte

PostWed Jun 08, 2016 11:11 pm

That version is older than the NVIDIA driver list shows.

Try the current 368.39 driver.
Dwaine Maggart
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Peter Chamberlain

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Re: 12.5 can't find my quadro 2000 "No Cuda Hardware Detecte

PostThu Jun 09, 2016 1:11 am

Is the Quadro 2000 the UI GPU as its too small for image processing.
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horacewilliams

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Re: 12.5 can't find my quadro 2000 "No Cuda Hardware Detecte

PostThu Jun 09, 2016 12:24 pm

Dwaine & Peter - Thank you both for responding

Dwaine -

Tried updating to 368.39 - including running the install as administrator. When the install was checking for system/hardware compatibility, the following stopped the install dead in its tracks:
"NVIDIA installer cannot continue
"This NVIDIA driver is not compatible with this version of windows
"This driver could not find compatible graphics hardware"

This is no surprise, as NVIDIA specifies this driver's supported cards are all GeForce, and this driver is for Win 10. I mentioned my my HP z800 system is Win 7 64b and my card was a Quadro 2000.

This system/card works perfectly with all other applications. The Quadro 2000 is Fermi architecture so it is indeed cuda 2.0 which I understand Resolve requires. Also, I checked BIOS - there's no conflict with needing to disable Intel HD graphics in BIOS because there are no onboard graphics.

Any other ideas?


Peter -

The Quadro 2000 is the only card in the system and there are no onboard graphics.

Trying to clarify - are you saying I'm completely dead in the water? Won't even deal with proxies? Can't color correct individual clips? Can't render (even if slowly?)

Can't even find the graphics card because it is too undersize for image processing?

This HP z800 is a monster. I've had up to five iterations of Vegas Pro running at the same time without a hiccup. A single iteration of Resolve won't even load?

Do you have any specific hardware or other suggestions?


Again, thank you both for trying to assist.
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waltervolpatto

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Re: 12.5 can't find my quadro 2000 "No Cuda Hardware Detecte

PostThu Jun 09, 2016 6:08 pm

resolve need the gpu,is build in that way.

the new 1080 nvidia are the newest and for 600$ you get a great card
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
Decklink Studio 4K (12.3)
Resolve 18.5.1 / fusion studio 18
GPU 3090ti drivers 512.59 studio
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Dwaine Maggart

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Re: 12.5 can't find my quadro 2000 "No Cuda Hardware Detecte

PostThu Jun 09, 2016 6:40 pm

If you look in the NVIDIA driver matrix for Quadro 2000, and select Win7 64 bit, the driver I mentioned is listed. Sounds like you got the GEFORCE version instead.

Here is the direct link to the Q2000 QUADRO driver, for Win7 64 bit, and it's WHQL qualified, so it better work.

http://www.nvidia.com/download/driverRe ... 3904/en-us

The card has CUDA 2.1 support, so it will run Resolve. But as it only has 1GB of VRAM and 192 CUDA cores, it will run Resolve very poorly. That's why it's not recommended.
Dwaine Maggart
Blackmagic Design DaVinci Support
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horacewilliams

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Re: 12.5 can't find my quadro 2000 "No Cuda Hardware Detecte

PostThu Jun 09, 2016 7:16 pm

Walter - thank you for your response. I'll check out that card.

Dwaine - I appreciate your attention and help. Thank you for pointing me directly to this driver. I'll give this a shot and I'll post the result.

Thank you both !
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horacewilliams

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Re: 12.5 can't find my quadro 2000 "No Cuda Hardware Detecte

PostFri Jun 10, 2016 12:20 pm

Good Morning Dwaine

Success! Everything seems to work fine. Playback is slow of course but nothing hangs as it tries.

On to improving the performance (would you prefer I start a new thread with appropriate title?)
Which of these options would you suggest as best approach?
1 - replace Quadro 2000 with 4000 or 6000
2 - add a Tesla C2075 or M2090
3 - switch totally to firepro w5100? w7100?
4 - purchase a blackmagic card
5 - other suggestion you feel is superior to the preceding

Do I understand correctly that the only way to deliver the viewer to a separate monitor is to use a blackmagic in/out card (can't just drag or assign the viewer to my secondary monitor) ?

I appreciate your (and Blackmagic's) immediate attention to this forum and to my problem. It says a lot about your company.
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waltervolpatto

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Re: 12.5 can't find my quadro 2000 "No Cuda Hardware Detecte

PostFri Jun 10, 2016 3:41 pm

for power, gpu. the 980/1080 nvidia are a solid choice.
for external monitoring, the minimum is a blackmagic mini monitor, either thunderbolt or pci: 150$
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
Decklink Studio 4K (12.3)
Resolve 18.5.1 / fusion studio 18
GPU 3090ti drivers 512.59 studio
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horacewilliams

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Re: 12.5 can't find my quadro 2000 "No Cuda Hardware Detecte

PostFri Jun 10, 2016 4:49 pm

Thank you Walter - I appreciate your help!

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