opening folder with bad video file(s) causes 14.1 crash

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Glen Stromquist

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  • Joined: Sat Oct 01, 2016 6:19 pm

opening folder with bad video file(s) causes 14.1 crash

PostSat Nov 18, 2017 10:49 pm

I just noticed this, when I start a new project, went to media tab and opened a folder that has a bad media file in it, Resolve will crash. I could not figure out why I was getting crashes this morning then I remembered the folder had some corrupted video files in it from my Phantom 4. I opened Resolve up again and navigated to a different folder and it was fine, so I then navigated to another folder that had some very low light video files in it that also did not want to play, and it crashed again, but this time not until I clicked on one of the files. I just clicked on it, I didn't drag it to the media pool.

So if anyone is having similar crashes, you may want to check all the media in the folder you are trying to open and see if there are corrupted media files in it.

Log is here if anyone wants to check it out..

https://www.dropbox.com/sh/u8p7knvi2of2 ... neRRa?dl=0
Intel i7 6800K 6 core CPU, 32GB RAM
MSI X99A MB
500GB M2 SSD 2X1TB sata SSD, 6TB Barracuda pro HDD
8GB AMD RX480 GPU
Windows 10 Pro 64

HP Omen Laptop
i7 8750 6 Core CPU, 16GB RAM
500GB M2 SSD & 1TB 7200 rpm HDD
8GB RTX 2070 Max-Q GPU
Windows 10 Pro

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