Blackmagic Forum

DaVinci keeps crashing, even after the latest update. I tried reformatting my PC, reinstalling Win10 Pro from scratch, with no other apps, no AV, etc. Pure clean OS, and the software still crashes. It is the only app that crashes on my PC. Other editing apps like Photoshop, Lightroom, and Premiere Pro never have crashed on me. This is frustrating me, since I bought several courses to learn DaVinci and plan to take the certification exam soon. But with all these crashes, it is taking forever to get through my learning projects.

Can someone help me identify the cause of DaVinci Resolve crashing on my workstation?

In event viewer, under the App log, it always creates this error:

Faulting application name: Resolve.exe, version: 14.2.1.7, time stamp: 0x5a65c08c
Faulting module name: ntdll.dll, version: 10.0.16299.192, time stamp: 0x6dead514
Exception code: 0xc0000374
Fault offset: 0x00000000000f87cb
Faulting process id: 0x2944
Faulting application start time: 0x01d39b0ab1b9a769
Faulting application path: C:\Program Files\Blackmagic Design\DaVinci Resolve\Resolve.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 5509a71c-d813-4a63-bd19-c2c1b95ba64b
Faulting package full name:
Faulting package-relative application ID:

So I changed the Compatibility Mode to Windows 8. This has seemed to make it more stable.

I am getting the same error too.
Switching to compatibility mode for windows 8 didn't help me.

I have exactly the same problem.
However it only crashes when I try to insert a Title onto the Timeline.
Video clips, sound clips all work fine but as soon as I place a Title after 2 seconds the program shuts down.
I have tried Version 15, 16 and 16 Beta, same problem.
I have checked the my drive for errors, done a full SFC, malware scan etc. all other programs work fine, only Resolve has a problem.

My system maybe under powered but I'm only doing the basic lessons at this stage.

I found some other threads dealing with this issue and found the answer was to update the Radeon video driver. After the update the problem did not reoccur.