Blackmagic Forum

I'm on Windows 10 Pro, have a 14 studio dongle, installed the 15.0b1 studio version for Windows.
Crashes on start up every time!

Also tried to uninstall both Fusion and DaVinci Resolve, same error crash again.

Can you please run the following script

C:\Program Files\Blackmagic Design\DaVinci Resolve\CaptureLogs.bat

It'll create a log archive on your desktop. Can you upload it somewhere and share a link here?

Rohit Singhal

Sure. Here is the link to the file:
http://cl.fake.is/qmGs/download/DaVinci-Resolve-logs-_123643,01.zip

I downloaded the new beta 2, but still the same error.
I tried uninstalling all the Blackmagic DaVinci tools including PostGresSQL.
Still not working on this computer. I successfully installed it on another PC.

Have no idea how I can solve this? Help, please!

I have the exact same problem with 15 Studio Beta 2, with the USB dongle, Windows 10, 64-bit, it crashes/disappears at the "Looking for Control Surface" message.

I've tried repairing and also tried completely uninstalling and re-installing.

Same here. Crashing after the first logo screen. 14.3 version working fine. Windows 7 x64.

Hi
I am having exactly the same issue. How do I fix it?
I cleaned out resolve 14 completely just to make sure it was an old setting causing the crash.
Windows 10 Pro x64

I thought I should add that I am also running a Nvidia GTX970Ti
Crashing on openCL.dll even though I have lots of CUDA cores... also a port error.

I was just about to hit buy but this made me step back, shame.

Yeah. I've mentioned this a few times, but - not the best work around - but if you are desperate to use it for a client work.

Mine does the whole 'stuck on the looking for control surfaces' but it does load up.... After 10 minutes. Resolve b1,b2 and b3 all work great once open, but it takes 10 minutes.
[https://forum.blackmagicdesign.com/viewtopic.php?f=32&t=72366]

Someone mentioned about firewall settings, and another about GPU [https://forum.blackmagicdesign.com/viewtopic.php?f=32&t=73006] - but most don't seem to have the issue.

Workaround - let it load, don't click on it, let it load - that's if you are desperate to use it.

Same systems - Win 10 64, dongle, 970GTX, never had an issue with previous versions of Resolve.

Ha! Lucky you

Mine just crashes with a pop up saying "DaVinci Resolve has stopped working" and a button to close program... I don't think waiting is going to get me out of this one. I'll leaveit for while just in case though.

I have uninstalled everything, deleted all files (that I can find), cleaned teh registry. Nothing but crashing

Thanks

Asif, while its good to hear you tried some things, your report wont help fix anything as there is insufficient info.
please review
viewtopic.php?f=21&t=69837

Hi Peter

Machine setup:

Windows 10 Pro x64
i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s)
64GB RAM
Graphics GTX 980Ti
C drive is Samsung SSD 850 EVO 1TB

I can't actually get in to Resolve because it crashes on startup. Main Resolve execuctable is version 15.0.0.43

The log files - https://drive.google.com/open?id=1m21bD ... 41h_Nv2fkK

Many thanks!

Log files - https://drive.google.com/open?id=1m21bD ... 41h_Nv2fkK

Thanks

@Asif: Please run Windows System Information and do a File - Save and post a link to the .NFO file that is generated.

Dwaine Maggart wrote:@Asif: Please run Windows System Information and do a File - Save and post a link to the .NFO file that is generated.

Hi

I just updated to the latest beta and it all works now!

This is now fixed with the latest release 15.0b4.
Thanks BlackMagicDesign!