Blackmagic Forum

I have noticed that when closing Resolve Studio 15, the mouse spins for a few seconds. This did not happen in Resolve Studio 14. No error is displayed but the Windows 10 application log records the errors below. I have not experienced a crash of any type although my projects are very small.
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Faulting application name: Resolve.exe, version: 15.0.0.32, time stamp: 0x5aced676
Faulting module name: Qt5Core.dll, version: 5.4.1.0, time stamp: 0x5a989cbf
Exception code: 0xc0000005
Fault offset: 0x0000000000201162
Faulting process id: 0x1f7c
Faulting application start time: 0x01d3d36d4ce1bced
Faulting application path: C:\Program Files\Blackmagic Design\DaVinci Resolve\Resolve.exe
Faulting module path: C:\Program Files\Blackmagic Design\DaVinci Resolve\Qt5Core.dll
Report Id: 1bd50772-9835-4a14-b00d-5696c70031fa
Faulting package full name:
Faulting package-relative application ID:

The Resolve 15 b1 logs - https://1drv.ms/u/s!AtsUt8cQZo5jgegyt_0MPeFK7zZW8g
The Resolve 15 b2 logs - https://1drv.ms/u/s!AtsUt8cQZo5jgelhZYvWKhpxXpAX6A

I have this same issue as well. But I get a crash message after exiting Resolve. Both 15b1 and b2

Can you please post your logs?

Capture logs - viewtopic.php?f=21&t=48885

Roger Singh wrote:I have this same issue as well. But I get a crash message after exiting Resolve. Both 15b1 and b2

So have I. But I also had them as far back as v12 and I reported them with logs as far as I remember.

Sometimes it is a different DLL in the Windows events log and sometimes even resolve.exe.

Rohit Singhal wrote:Can you please post your logs?

Capture logs - viewtopic.php?f=21&t=48885

i posted my logs here:

viewtopic.php?f=32&t=72333

FYI. Having the same issue with crash upon closing with qt5core.dll

Problem signature:
Problem Event Name: APPCRASH
Application Name: Resolve.exe
Application Version: 15.0.0.37
Application Timestamp: 5adf0ae4
Fault Module Name: Qt5Core.dll
Fault Module Version: 5.4.1.0
Fault Module Timestamp: 5a989cbf
Exception Code: c0000005
Exception Offset: 0000000000201162
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 9076
Additional Information 2: 90769faa66413e23d34138dcb9d6fc4e
Additional Information 3: 052a
Additional Information 4: 052a419e68471ca18750dd0bb7989d0e

System specs: Win 7 sp1, Dell T7610, E5-2637 v2 3.5Ghz, 16 core. 16GB. Nvidia Quadro K2000 x2.

peferling wrote:FYI. Having the same issue with crash upon closing with qt5core.dll

Problem signature:
Problem Event Name: APPCRASH
Application Name: Resolve.exe
Application Version: 15.0.0.37
Application Timestamp: 5adf0ae4
Fault Module Name: Qt5Core.dll
Fault Module Version: 5.4.1.0
Fault Module Timestamp: 5a989cbf
Exception Code: c0000005
Exception Offset: 0000000000201162
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 9076
Additional Information 2: 90769faa66413e23d34138dcb9d6fc4e
Additional Information 3: 052a
Additional Information 4: 052a419e68471ca18750dd0bb7989d0e

System specs: Win 7 sp1, Dell T7610, E5-2637 v2 3.5Ghz, 16 core. 16GB. Nvidia Quadro K2000 x2.

Win7 might be your issue. Resolve is designed for W10

Updated Windows 10 to 1803. For some reason, after the update I had to reinstall Resolve 15b2 as it wouldn't start.

Resolve worked again after re-install, the error messages don't show up anymore after exiting, but it still says it's crashing in the reliability report. Same problem as before, just no error message on exit anymore.

Can u post new logs?

New Log on Windows 10 1803 and Resolve 15b2

https://drive.google.com/file/d/1cjelQ0 ... sp=sharing

I tried disabling most of the cores in the bios from 18 to 4, and I still get the Qt5Core.dll error.

Beta3 appears to have resolved this for me. Thanks for the update.