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Resolve Studio 15 does not start

PostPosted: Sat Apr 21, 2018 6:33 am
by HJWolters
Resolve Studio 15 does not start. My click on Resolve icon activates the launch process for two-three seconds and then it's over. There are no traces of Resolve in the Task Manager. So with the dedicated graphics card AMD R9-380X and later with NVidia GTX 1060. The integrated Intel graphics unit is deactivated.
The other way round, the dedicated video card is disabled and only the Intel is enabled, there are no problems. Resolve 15 starts through to the UI.

Re: Resolve Studio 15 does not start

PostPosted: Sat Apr 21, 2018 3:12 pm
by Kays Alatrakchi
Do you have the latest CUDA installed?

Re: Resolve Studio 15 does not start

PostPosted: Sat Apr 21, 2018 3:13 pm
by MikeRochefort
I ran into a similar issue last night with my Linux machine. The solution for me was to completely remove any drivers designed for the CPU (in my case just OpenCL). Try using one GPU in your machine (preferably the NVIDIA one) and DDU your system to remove all NVIDIA, AMD, and Intel drivers. Then reinstall your NVIDIA driver.

Oh, the driver should be 390 and above.

Cheers,
Mike

Re: Resolve Studio 15 does not start

PostPosted: Sun Apr 22, 2018 8:01 am
by HJWolters
MikeRochefort wrote:(...) Try using one GPU in your machine (preferably the NVIDIA one) and DDU your system to remove all NVIDIA, AMD, and Intel drivers. Then reinstall your NVIDIA driver.

Oh, the driver should be 390 and above.

Cheers,
Mike

Hello,
Thanks for your tips. Finally, I got it under control.
There was a lot of back and forth. Again and again setbacks. Old drivers and utilities have been eliminated. Whether from AMD or NVidia. Then only on the GTX 1060 concentrated. New drivers have been installed. Here I will skip all my attempts on the way to the solution. And this is as follows,
  • in the BIOS graphics unit set to IGD,
  • dedicated GTX1060 via DisplayPort connected to two screens,
  • integrated Intel no cable connection to a screen,
  • both graphics units are enabled in Device Manager.
That's it.
Well, even the thumbnails "Media Offline" are currently gone. This is all very strange but probably common for a beta.