Blue Screen on DaVinci Resolve 14

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canberkgunay

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Blue Screen on DaVinci Resolve 14

PostMon Apr 30, 2018 3:52 pm

Hi all. I have been using DaVinci Resolve 14 on Windows 10. The issue is that I got blue screen. This is the second that it has occurred with the same error code. Do you think what might be the reason?

Error Code: MEMORY_MANAGEMENT

My System: Dell Insprion 15 7577, i7 7700HQ, GTX 1060 with Max-Q Design (6 GB), 16 GB 2400 mhz one slot ram, Samsung Evo 860 256 gb ssd, 1 tb 5400 RPM Seagate HDD.
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Hartmut Kuhse

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Re: Blue Screen on DaVinci Resolve 14

PostMon Apr 30, 2018 5:59 pm

Maybe defective ram? Have a check:
http://www.memtest.org/

Also interesting: Power supply adapter. If there is not enough power, there are many confusing blue screens, including the memory error. So if you have a chance to test an other (more powerful) power supply adapter, please do it.

Hatti
Win 10 x64 (1803), i7-4790k, 32GB Ram, 256 GB SSD, SATA 2TB, SATA 4TB, NVidia GTX1080 8GB, LG 34" 4K Wide
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canberkgunay

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Re: Blue Screen on DaVinci Resolve 14

PostMon Apr 30, 2018 6:59 pm

Hartmut Kuhse wrote:Maybe defective ram?

Also interesting: Power supply adapter. If there is not enough power, there are many confusing blue screens, including the memory error. So if you have a chance to test an other (more powerful) power supply adapter, please do it.

Hatti


Thank you for your interest.

I've already run two memory diagnostics test; Dell's built-in diagnostics and Windows Memory Diagnostics. Both found no problem.

Besides, I get no error while using other editing or render required programs such as Premiere, After Effects, Photoshop etc. It just happens with DaVinci Resolve.
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Marc Wielage

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Re: Blue Screen on DaVinci Resolve 14

PostTue May 01, 2018 12:50 am

canberkgunay wrote:My System: Dell Inspirion 15 7577, i7 7700HQ, GTX 1060 with Max-Q Design (6 GB), 16 GB 2400 mhz one slot ram, Samsung Evo 860 256 gb ssd, 1 tb 5400 RPM Seagate HDD.

What source footage? What timeline resolution? This is an underpowered machine if you're trying to do 4K, but it could work OK with low-compression HD material (like DNxHD or ProRes). But in general, I don't think laptops are ideal for Resolve.
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canberkgunay

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Re: Blue Screen on DaVinci Resolve 14

PostTue May 01, 2018 6:55 am

Marc Wielage wrote:
canberkgunay wrote:My System: Dell Inspirion 15 7577, i7 7700HQ, GTX 1060 with Max-Q Design (6 GB), 16 GB 2400 mhz one slot ram, Samsung Evo 860 256 gb ssd, 1 tb 5400 RPM Seagate HDD.

What source footage? What timeline resolution? This is an underpowered machine if you're trying to do 4K, but it could work OK with low-compression HD material (like DNxHD or ProRes). But in general, I don't think laptops are ideal for Resolve.


All of my footage is H264 MOV, shot by Panasonic Lumix GH4. The timeline resolution is 1920 x 1080.

I was using my laptop in better performance mode but switched it best performance after BSOD. I'll see what is going to happen.

Thank you for your answer.
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Uli Plank

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Re: Blue Screen on DaVinci Resolve 14

PostTue May 01, 2018 10:58 pm

If the footage resolution is 4K, it's still a problem, needs to be fully decoded even for a HDTV timeline.

Try shooting in HD and see if the machine handles that.
My disaster protection: export a .drp file to a physically separated storage regularly.
Please visit digitalproduction.com/author/uliplank/

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canberkgunay

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Re: Blue Screen on DaVinci Resolve 14

PostWed May 02, 2018 6:33 am

Uli Plank wrote:If the footage resolution is 4K, it's still a problem, needs to be fully decoded even for a HDTV timeline.

Try shooting in HD and see if the machine handles that.



The footage is Full HD as well.
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Uli Plank

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Re: Blue Screen on DaVinci Resolve 14

PostWed May 02, 2018 10:19 am

OK, then try to transcode first to DNxHD or the like.
My disaster protection: export a .drp file to a physically separated storage regularly.
Please visit digitalproduction.com/author/uliplank/

Studio 19.1.3
2017 iMac, MacOS 13.7.4, eGPU
MacBook M1 Pro and M4 Pro mini, MacOS 14.7.5
SE, USM G3

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