Installation of Resolve and PostgreSQL

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

KeithS

  • Posts: 34
  • Joined: Mon May 07, 2018 3:44 pm
  • Real Name: Keith Steensma

Installation of Resolve and PostgreSQL

PostMon May 07, 2018 5:51 pm

I have a stand-alone HP Laptop with a new Intel Skylake I7 amd 16G of RAM that I have installed the free version of Resolve and PostgreSQL on. Everything went as planned. But on the intended workstation (part of a MS 2016 Server Network) is a Dell Optiplex with a Intel I7 2600 (3.4G Hz), 26G RAM, where the PostgreSQL database produces a error message saying the password does not meet the length or complexity requirements and refuses to install (but the remaining parts of Resolve do install just fine).

I have increased both the length and complexity of the network login password but that did nothing to solve the problem so must assume that it has something to do directly with the Resolve software being a Beta version. Can anone shed any light on this? The problem is that without a database installed, the program will not run. When I try to open a project, I assume the program looks for the hooks into the database (which are not there) and the whole program crashes
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 13236
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Installation of Resolve and PostgreSQL

PostMon May 07, 2018 6:49 pm

I assume your Windows workstation is connected to a Windows Domain server.

The security policy of a domain server does not except the password of DaVinci, which is what the Resolve installer uses when it installs PostgreSQL. This causes the PostgreSQL installer to fail.

However, not having PostgreSQL installed should have no effect on running Resolve. By default, a new Resolve install uses a Disk database, not a PostgreSQL database.

So I suspect you have a different issue as to why Resolve is not running. Logs would be helpful.

In a File Explorer window, go to: C:\Program Files\Blackmagic Design\DaVinci Resolve and run CaptureLogs. Post a link to the log file here.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline

KeithS

  • Posts: 34
  • Joined: Mon May 07, 2018 3:44 pm
  • Real Name: Keith Steensma

Re: Installation of Resolve and PostgreSQL

PostTue May 08, 2018 9:44 pm

I have the log file up on my dropbox account and have created a link that I was going to post here. But I keep getting a message when try to submit that I am not authorized to post URL's. Yes, the link is aweb link, but I don't know what I'm supposed to do at this point?

Keith
Offline
User avatar

Igor Riđanović

  • Posts: 1656
  • Joined: Thu Jul 02, 2015 5:11 am
  • Location: Los Angeles, Calif.

Re: Installation of Resolve and PostgreSQL

PostTue May 08, 2018 10:16 pm

I've had the same issue several weeks ago. I had to log out of the Windows domain account, log in as local administrator and install from there. That way I could not be subject to the strict domain user name/password complexity rule.
www.metafide.com - DaVinci Resolve™ Apps
Offline

Peter Chamberlain

Blackmagic Design

  • Posts: 14914
  • Joined: Wed Aug 22, 2012 7:08 am

Re: Installation of Resolve and PostgreSQL

PostWed May 09, 2018 3:31 pm

Post the url with gaps, eg
Http ://www. dropbox. com
DaVinci Resolve Product Manager
Offline

KeithS

  • Posts: 34
  • Joined: Mon May 07, 2018 3:44 pm
  • Real Name: Keith Steensma

Re: Installation of Resolve and PostgreSQL

PostSat May 12, 2018 5:30 pm

I guess we'll try it this way.

{h t t
p s }: / /w w

[w . dr op]

b o x .
[c o m / s / ou70pk]
[ nk1vi6j6y / DaVinci-Resolve]
-logs-20180508 _%2093259. z i p ?dl=0

You'll have to take out the cully cuws and the brackets (that's my latest tricks)
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 13236
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Installation of Resolve and PostgreSQL

PostTue May 15, 2018 6:37 pm

Your log reports that the GPU is an NVIDIA GeForce 210. That GPU does not support Resolve.

Resolve requires NVIDIA GPU's with CUDA Compute level 3 or higher support.

The 210 has 1.2 support.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline

KeithS

  • Posts: 34
  • Joined: Mon May 07, 2018 3:44 pm
  • Real Name: Keith Steensma

Re: Installation of Resolve and PostgreSQL

PostTue May 15, 2018 9:08 pm

Well, that's not a big surprise. That board was a older graphics pcb that came with this machine and didn't support the new Dell 4K monitor that I bought a few months ago. Just yesterday, I got a MSI geofource 710 that does 4K by 2K and Resolve runs very nicely.

Can you educate me a little and point me to a tutorial on disolves (between on scene and another). I know how they are supposed to work but don't know how to do them.

Thanks the beginners help.
Keith
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 13236
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Installation of Resolve and PostgreSQL

PostTue May 15, 2018 11:52 pm

I recommend Google. Here's a nice one:

Dwaine Maggart
Blackmagic Design DaVinci Support
Offline

damisure

  • Posts: 1
  • Joined: Thu Aug 01, 2019 6:05 am
  • Real Name: Damdinsuren Dashzeveg

Re: Installation of Resolve and PostgreSQL

PostThu Aug 01, 2019 6:15 am

Installation on domain pc.
Could you tell me please what to do?
Thanks.

Please send this to support:

#TIME Thu Aug 01 13:51:27 2019 - Uptime 00:01:01 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve v15.3.1.003 (Windows/MSVC)

00007FF7726C1CFA
00007FF77269D682
00007FF77269CE8A
00007FF77269C0FA
00007FFEBEA153AC
00007FFEC1FC7100
00007FFEC1FAF306
00007FFEC1FC35AF
00007FFEC1F24AAF
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 13236
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Installation of Resolve and PostgreSQL

PostThu Aug 01, 2019 3:16 pm

Just a note to all who follow: this thread is NOT for Resolve crashing situations. This thread is related issues with installing PostgreSQL on a Windows system.

@Damdinsuren: I'm assuming based on the little info you sent, that you have an issue with Resolve crashing on Windows. Please start a new thread, and put the following info in it:

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).


Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline

Ellory Yu

  • Posts: 4682
  • Joined: Wed Jul 30, 2014 5:25 pm

Re: Installation of Resolve and PostgreSQL

PostThu Aug 01, 2019 3:34 pm

I current am using a Windows 10 Pro PC workstation with a disk database for Resolve. I want to set up another PC with Linux and Postgres as a database server on a local LAN to share the database with other computers that has Resolve installed so I can share projects. Is this possible and how can it be accomplished?
URSA Mini Pro 4.6K G2, BMPCC 6K. iMac Pro 27” 5K Retina, 64gb, 1Tb SSD, 12Tb M.2 NVMe TB4 DAS, 36Tb HDD DAS, Vega 56 8gb GPU/ BM Vega 56 8gb eGPU, MacOS Sequoia+DVRS 19.1.4, BM Panel & Speed Editor. Mac Mini M2 Pro 10/16 cores, Sequoia+DVRS 20
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 13236
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Installation of Resolve and PostgreSQL

PostThu Aug 01, 2019 6:32 pm

Yes. Details are in the Managing Databases and Project Servers chapter of the Resolve manual.
Dwaine Maggart
Blackmagic Design DaVinci Support

Return to DaVinci Resolve

Who is online

Users browsing this forum: paulobkr and 315 guests