Page 1 of 1

Data burn in issue with beta 3

PostPosted: Tue May 22, 2018 4:05 pm
by Thom Britten-Austin
Activating the data burn-in on the deliver page causes the monitor to go blank...

without data burn in;
bm_dr15_p1.JPG
bm_dr15_p1.JPG (49.6 KiB) Viewed 1798 times


with burn-in;
bm_dr15_p2.PNG
bm_dr15_p2.PNG (183.41 KiB) Viewed 1798 times

Re: Data burn in issue with beta 3

PostPosted: Thu May 31, 2018 4:05 pm
by Thom Britten-Austin
Issue not fixed in beta 4 :(

Re: Data burn in issue with beta 3

PostPosted: Thu May 31, 2018 5:10 pm
by Kays Alatrakchi
I reported this a while back. Unfortunately Blackmagic is not able to replicate on their end. I suspect the culprit might be with recent Nvidia drivers. When I went back to an older driver version the issue went away.

Check your drivers and see if going back a few versions fixes it for you.

Re: Data burn in issue with beta 5

PostPosted: Mon Jun 18, 2018 8:48 am
by Thom Britten-Austin
Bug still there in beta 5, even with latest Nvidia drivers

see video at...

https://wetransfer.com/downloads/912739 ... 504/e7da04

Re: Data burn in issue with beta 3

PostPosted: Mon Jun 18, 2018 3:54 pm
by Jim Simon
I can't duplicate this in 15b5 on Windows 10 Pro (1709) using nVidia driver 398.11. The feature works fine.

Re: Data burn in issue with beta 3

PostPosted: Tue Jun 19, 2018 6:38 am
by Thom Britten-Austin
what an odd version number. In my device drive panel for the driver it gives the version as 23.21.13.9135

can you post a snapshot of the device driver properties in your PC for comparison?

Re: Data burn in issue with beta 3

PostPosted: Tue Jun 19, 2018 6:02 pm
by Jim Simon
That translates to driver version 391.35.

You're behind a bit.

Re: Data burn in issue with beta 3

PostPosted: Wed Jun 20, 2018 7:15 am
by Thom Britten-Austin
Capture.JPG
Capture.JPG (39.69 KiB) Viewed 1654 times


no change.. same problem, so its not the driver then !

Re: Data burn in issue with beta 3

PostPosted: Thu Jul 05, 2018 8:37 pm
by Jeff Brass
I'm on 15.5b and can't replicate the issue. Data Burn in working as expected. I'm on a slightly older Nvidia driver (388.13) so maybe its an issue with later drivers?

do you have an older driver you can try with?

Re: Data burn in issue with beta 3

PostPosted: Fri Jul 06, 2018 12:29 am
by Dwaine Maggart
Does beta 6 fix the issue? Are you using Dual Screen mode?

Re: Data burn in issue with beta 3

PostPosted: Fri Jul 06, 2018 4:14 pm
by Jim Simon
Burn-in works fine on Beta 6 for me. (But then it also worked fine on the earlier betas as well.)

Re: Data burn in issue with beta 3

PostPosted: Fri Jul 06, 2018 4:34 pm
by Dwaine Maggart
We are working on a fix. Try enabling the scopes. That should work around the issue for now.