da vinci not opening

https://gyazo.com/92e3385796d0bc1e3330e33136cfb304

Tried 15 beta 4 and 14.3 not working

[Peter Chamberlain]

We need more info from you to help

viewtopic.php?f=32&t=71894

We need more info from you to help

viewtopic.php?f=32&t=71894

Tried 14.3 and 15 beta 4

Windows 10 version 1803 1 GTX 1080Ti intel 600P m.2 SSD

it wont open after they give you a tour around the new features after that it just pops up this message

https://gyazo.com/92e3385796d0bc1e3330e33136cfb304

when i try to reopen it it does nothing at all , when i restart and open it again it does the same thing help

[Peter Chamberlain]

Hi, please reread this page as it describes how to get logs. even when the app wont run.
viewtopic.php?f=21&t=69837

Hi, please reread this page as it describes how to get logs. even when the app wont run.
viewtopic.php?f=21&t=69837

[0x00000524] | Undefined | INFO | 2018-06-03 04:42:51,801 | --------------------------------------------------------------------------------
[0x00000524] | Undefined | INFO | 2018-06-03 04:42:51,801 | Loaded log config from C:\ProgramData\Blackmagic Design\DaVinci Resolve\Preferences\log-conf.xml
[0x00000524] | Undefined | INFO | 2018-06-03 04:42:51,801 | --------------------------------------------------------------------------------
[0x00000524] | Main | INFO | 2018-06-03 04:42:51,809 | Resolve Module Handle 00007FF6AABC0000
[0x00000524] | SyManager | WARN | 2018-06-03 04:42:52,471 | Failed to load user preferences.
[0x00000524] | Main | INFO | 2018-06-03 04:42:53,000 | Updating display GPU information...
[0x00000524] | Main | INFO | 2018-06-03 04:42:53,022 | Found correct name from registry for device : GeForce GTX 1080 Ti, provider NVIDIA
[0x00000524] | Main | INFO | 2018-06-03 04:42:53,022 | Found CUDA Device: NVIDIA GeForce GTX 1080 Ti
[0x00000524] | Main | INFO | 2018-06-03 04:42:53,023 | GPU NVIDIA GeForce GTX 1080 Ti is used for display

Resolve doesnt open at all...

Hi, please reread this page as it describes how to get logs. even when the app wont run.
viewtopic.php?f=21&t=69837

Heres the zip and the system info: https://drive.google.com/open?id=11E9q2 ... xelIu70qhl

[Dwaine Maggart]

@Jackie: Your crashing is being caused by igdrclneo64.dll.

Please see the last 2 posts on this thread for a possible solution:

viewtopic.php?f=21&t=60262&p=412668&hilit=igdrclneo64#p412668

@Jackie: Your crashing is being caused by igdrclneo64.dll.

Please see the last 2 posts on this thread for a possible solution:

viewtopic.php?f=21&t=60262&p=412668&hilit=igdrclneo64#p412668

Thank you so much <3 yes it worked like a charm