Crash on first launch of 15 Beta v5

Posted:
Fri Jun 15, 2018 1:04 pm
by Daz Wood
Just upgraded to Beta 5 now can not launch it just crashes after splash screen. Beta 4 was opening fine fine.
All system info and logs are in the linked files
https://drive.google.com/drive/folders/ ... sp=sharing
Re: Crash on first launch of 15 Beta v5

Posted:
Fri Jun 15, 2018 1:21 pm
by supereight
Me Too. Crashes after selecting a project with a "send report" screen. Biggest problem for me is that I cannot go back to an earlier version. If I try to load beta 4 or less I get an error screen telling me that a newer version is installed and I must uninstall first. It has already been uninstalled !! No editor at all now and no access to projects. Hope beta 6 comes soon.
I tried uploading logs but server crashes.
Re: Crash on first launch of 15 Beta v5

Posted:
Fri Jun 15, 2018 2:00 pm
by Daz Wood
supereight wrote:Me Too. Crashes after selecting a project with a "send report" screen. Biggest problem for me is that I cannot go back to an earlier version. If I try to load beta 4 or less I get an error screen telling me that a newer version is installed and I must uninstall first. It has already been uninstalled !! No editor at all now and no access to projects. Hope beta 6 comes soon.
I tried uploading logs but server crashes.
I have it working now. I had to do this again to reinstall:
viewtopic.php?f=21&t=71142&p=409105#p409105
Re: Crash on first launch of 15 Beta v5

Posted:
Fri Jun 15, 2018 5:05 pm
by MrHotter
Daz Wood wrote:supereight wrote:Me Too. Crashes after selecting a project with a "send report" screen. Biggest problem for me is that I cannot go back to an earlier version. If I try to load beta 4 or less I get an error screen telling me that a newer version is installed and I must uninstall first. It has already been uninstalled !! No editor at all now and no access to projects. Hope beta 6 comes soon.
I tried uploading logs but server crashes.
I have it working now. I had to do this again to reinstall:
viewtopic.php?f=21&t=71142&p=409105#p409105
That fix should be stickied. It looks like it fixes quite a few upgrade/crash issues. I found the reg delete with a search, but did not see the post about deleting the program files before I tried to do it myself.
Re: Crash on first launch of 15 Beta v5

Posted:
Sun Jun 17, 2018 10:23 am
by supereight
Thanks Daz,
After deleting the entire Blackmagic Design folder on my system drive and removing The Blackmagic Design keys in the Register as suggested, I now have a installed and working copy of Betas 5. The big bonus is that it is now playing my AC3 audio files. I think I will follow this pattern for each new version.