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Resolve 14 takes a long time to open.

PostPosted: Fri Jun 15, 2018 9:38 pm
by quarryman
I have Resolve 14.1 installed but it takes at least 10 minutes looking for control surface before finally opening and it works perfectly.Has anyone else had this issue and if so what was the solution.I have Windows 10,i7 6700,2.6GHz,Nvidia GTX1080 and 16GB RAM.

Re: Resolve 14 takes a long time to open.

PostPosted: Sat Jun 16, 2018 12:47 am
by Dwaine Maggart
Are you, or have you ever been, connected to any external PostgreSQL databases?

If so, and one or more of those is not available, it takes some amount of time of trying to connect to the missing databases before it gives up.

Re: Resolve 14 takes a long time to open.

PostPosted: Sat Jun 16, 2018 8:45 am
by quarryman
I'm not sure,but I ran CCleaner to attempt a repair and I got a message'The feature you are trying to use is on a network resource that is unavailable.Check 'ok' to try again or enter an alternate path to a folder containing the installation package Resolve installer.msi in the box below.'I don't know what that means or if it has any bearing on the problem I encounter when opening Resolve.

Re: Resolve 14 takes a long time to open.

PostPosted: Mon Jun 18, 2018 1:17 pm
by quarryman
How can I find out if my laptop has been connected to an external postgres and how can I fix this issue?

Re: Resolve 14 takes a long time to open.

PostPosted: Mon Jun 18, 2018 7:45 pm
by Dwaine Maggart
Provide a link to a Resolve Log file.

Resolve Help menu - Create Diagnostic Log on Desktop to generate the log.