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Resolve no longer booting up on Mac 10.13.5

PostPosted: Thu Jul 05, 2018 6:08 pm
by rorylowe
Hi,

Resolve will no longer boot up on my machine. I had tried version 14 and 15 but realise that my current graphics card on this particular machine wont work with them - NVIDIA GeForce GTX 570

I've reinstalled version 12, but it crashes and quits every-time I launch it.

NVidia web driver is up to date (Which was a mission) and Cuda driver is the latest one.
Mac os 10.13.5

I'll attach the log here - its been installed and uninstalled a lot to test out different versions and drivers, so this is only the latest one.

Re: Resolve no longer booting up on Mac 10.13.5

PostPosted: Fri Jul 06, 2018 2:03 am
by Dwaine Maggart
That would be because Resolve 12.5.6 is the oldest Resolve version that will run in High Sierra.

Try installing 12.5.6 instead of 12.5.4 and it should work OK.

Re: Resolve no longer booting up on Mac 10.13.5

PostPosted: Fri Jul 06, 2018 9:13 am
by rorylowe
Thanks Dwaine!

Thats definitely got me further. Resolve is opening now, I get past the logon screen to the project screen. Then when I open a project, it flashes up for a split second then crashes.

I'll attach the new Log file here.

Any ideas for that?

Cheers,

Rory.

Re: Resolve no longer booting up on Mac 10.13.5

PostPosted: Mon Jul 09, 2018 6:11 pm
by Dwaine Maggart
Based on the logs, I would guess an incorrect CUDA version or incorrect NVIDIA Web Driver version, or both.

What versions are installed?

Re: Resolve no longer booting up on Mac 10.13.5

PostPosted: Tue Jul 10, 2018 9:01 am
by rorylowe
I had just updated both to the latest versions before my first post, thinking it might be that.

Actually whilst checking this I've just seen an update to Cuda, must have been in the last couple of days...

But unfortunately still the same result, crashing after flashing up the screen for a split second when loading in an empty project.

Is there anything else I can try? I've attached a new log from today.

Cheers,

Rory.

NVIDIA Web Driver is: 387.10.10.10.35.106 (Up to date)

Cuda is:
CUDA Driver version 396.148
GPU Driver Version: 387.10.10.10.35.106