Blackmagic Forum

Hello,

I am a long time user or DaVinci, and i had no problems for a long time.
Recently I have encountered a serious problem that sometimes occurs when Resolve crashes during rendering or exporting.
Until now I was always able to resolve the problem after a while.

But after I tried to export a bunch of files and resolve crashed again, I tried to export the same file again and resolve crashed again. Since then I cannot get it to start. Not even a full reinstall was able to amend the problem.

When I try to open the project server I get an error message telling me that resolve does not work.
Which means I cannot even reach my projects. As reinstalling Resolve does not solve anything (no pun intended) I am at a complete loss here. And the project I am currently working on is on a tight deadline

What can I do to amend this problem?

I am currently running DaVinci_Resolve_14.3 on Windows 10, on an i7-4790 CPU 3.60 GHz - ACPI x64 with an Nvidia Geforce GTX 770

In a File Explorer window, goto:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

Thanks for replying so fast !

here is the file : https://spaces.hightail.com/space/Vmprj ... 454,47.zip

It appears your porting database has an issue.

Is Resolve actually crashing when you launch it, or does it get to the Project Manager page, and then crashes when you attempt to do something?

When you launch the Resolve Project Server app, what exactly is it saying? Can you provide a screen shot?

You didn't provide the requested Windows System Information .NFO file, which could have been helpful to see if PostgreSQL was running or not.