Davinci 14.3 restarts PC without warning

Posted:
Mon Jul 23, 2018 2:14 pm
by Philipp Ringli
When I want to drag a simple 4k png (attached) file into the timeline, Resolve just crashes the whole system. No warning, nothing, the PC just restarts!
I tried to attach the diagnostics support, but got an error about the file being to big (21MB).
So, here it is on google drive:
https://drive.google.com/open?id=1u81VB ... 4I3t9fCw2M
Re: Davinci 14.3 restart PC without warning

Posted:
Mon Jul 23, 2018 4:44 pm
by Dwaine Maggart
It's odd that your PNG shows as a solid white image in the Resolve Media Storage viewer (as it does here on the Forum) but dropped into the Media Pool, looks OK.
No issues with the file here on a Windows 10 system with 14.3 Studio.
Nothing helpful in your logs, but that's not surprising if the PC is restarting.
There might be something helpful in your Windows System Information .NFO file, if you want to share that.
Re: Davinci 14.3 restart PC without warning

Posted:
Tue Jul 24, 2018 2:49 pm
by Philipp Ringli
Thanks Dwaine. It turned out to be a completely inadequate 500W PSU.
I put in a 750W and the issue was gone. Yay!