Blackmagic Forum

Hi,

Resolve crashed randomly while editing videos, so I decided to buy a new graphic card because my card was really outdated. I bought a Gygabyte GTX 1080, also I bought a decklink mini monitor 4K to be able to monitor my color grading on my HDR TV.
At the same time the new beta of Resolve was released, so I updated it.

Now the software doesn't crash randomly, but some projects crash at opening and others not.
The main problem is that even in a new project created with the actual version, when I try to add a video to the timeline the software crashes everytime.

I tried with old beta versions of Resolve, I tried to disable the monitoring, and other manipulations, but for now unfortunatly I can't use the software… :/

Thank you for your help.

Mickael

Same here.
Windows 10.

Could you post links to your Diagnostic log archives please?

Please also confirm if your Nvidia drivers match the recommended version and if the crash happens on a new database/new project

Hi,

Right Adriano, I forgot to specify that I'm on Windows 10 too.

So I updated my graphic card drivers, I created a new database on disk for projects, I created a new project, I tried to import a video using the Da Vinci explorer, and it crashes every time I select a video.
Actually I think that Resolve crashes every time it tries to read a video, because when I import the same video by drag and drop, it works but when I try to add the video to the timeline, resolve crashes...

I created the Diagnostics log and the NFO file, but I can't upload these files on the post (file too large) and I can't insert a link on my post... :S
So I will try to send you these files on private message.

Thank you a lot for your help.

Mickael

You can always post a link with a space in the path name

Oh yes ! I didn't think about it !

Here is the link :
https://1drv.ms/f/s!Ati6PaUjqeD0mLgiVyybVcq_ASykug

(now the link works… :S)

Up !

Any idea ?

I installed the new version, but the same bug occurs...