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Bug in Deliver: Render path is not accessible to Resolve

https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=77606

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Bug in Deliver: Render path is not accessible to Resolve

PostPosted: Thu Aug 09, 2018 8:15 pm
by Tukcedo
This turned up in B8 when trying to add to the Render Queue, whereas I had no trouble in B6 and B7. It may be an issue that's been around for a while: viewtopic.php?f=3&t=19650 although possibly for other reasons.

RenderPath.png
RenderPath.png (234.23 KiB) Viewed 2694 times


The actual path IS accessible as the entire project lives in a subdirectory there, but even using the exact location in Media Storage can't convince it to add to the Render Queue.

RenderPath2.png
RenderPath2.png (45.42 KiB) Viewed 2694 times

Re: Bug in Deliver: Render path is not accessible to Resolve

PostPosted: Fri Aug 10, 2018 1:44 am
by Rohit Singhal
Can you please post your logs as well? please capture it right after the error pops up.

Rohit Singhal

Re: Bug in Deliver: Render path is not accessible to Resolve

PostPosted: Fri Aug 10, 2018 6:31 pm
by Tukcedo
Rohit Singhal wrote:Can you please post your logs as well? please capture it right after the error pops up.
Rohit Singhal


Done!

log_archive_20180810-202822.tgz

https://tukcedo.stackstorage.com/s/BB3Xv6xxwwbToaD

Password: r3$olVE!

UPDATE 1: BTW, the /opt/resolve/Media directory which is created by the install, but which is not shown in the list when I go to Davinci Resolve - Preferences - MediaStorage, CAN be written to ...
UPDATE 2: It seems to be erratic, after stopping and starting a few times the PROPER directory appears again and can be written do. The logs are taken immediate after the situation I first described occurred.

Re: Bug in Deliver: Render path is not accessible to Resolve

PostPosted: Fri Aug 10, 2018 10:41 pm
by Chip.Murphy
Are you on Build 80 or 81 of Resolve B8?

Re: Bug in Deliver: Render path is not accessible to Resolve

PostPosted: Sun Aug 12, 2018 6:00 pm
by Tukcedo
Chip.Murphy wrote:Are you on Build 80 or 81 of Resolve B8?


It's 81 ...

Re: Bug in Deliver: Render path is not accessible to Resolve

PostPosted: Tue Oct 02, 2018 4:26 pm
by tacman1123
I'm also having this problem, 15.1.1.005, Windows 10.

Previously, I had a Synology Diskstation attached, but I don't now. The first drive listed is C:\VOL0, and it is not checked. Not sure if this has anything to do with it.

Tac

Re: Bug in Deliver: Render path is not accessible to Resolve

PostPosted: Tue Oct 02, 2018 4:41 pm
by Jean Claude
tacman1123 wrote:I'm also having this problem, 15.1.1.005, Windows 10.

Previously, I had a Synology Diskstation attached, but I don't now. The first drive listed is C:\VOL0, and it is not checked. Not sure if this has anything to do with it.

Tac


Hello,

To be able to write on the disk C: \ under windows, sometimes, it is necessary to have rights 'Administrator':

My advice: Write to another HDD by having the rights to write.
And if another disk is present: declare it first disk in preferences (for cache management) :)

Re: Bug in Deliver: Render path is not accessible to Resolve

PostPosted: Tue Oct 02, 2018 4:47 pm
by tacman1123
Oh, this is a bit embarrassing, but I'll post it in case someone else runs into the same issue. I'm very new to Resolve, so that's my excuse!

I was rendering my video to Youtube, and thought that "Location" was geographical, not disk-related. So I put in where it was shot, and got the error.

If Resolve developers are reading this, it would be nice to see the full path that Resolve can't access, it would have made my mistake more obvious.