Transitions don't work

I have a problem with the transitions between two clips.
The clips are from the middle of longer video snippets, so there are still many seconds/frames before and after the part you see in the timeline. If I e.g. "CrossDisolve" the area is marked accordingly, but it remains a hard cut. When I walk through this area frame by frame, I don't see any change until the cut. Only when I drag the first clip into another track, lengthen both clips accordingly and fade the upper clip down over the area, the desired transition occurs.
I bought Studio now and did not have such problems with the free version 14. I completely uninstalled the 14 before I installed the 15.
The clips are from the middle of longer video snippets, so there are still many seconds/frames before and after the part you see in the timeline. If I e.g. "CrossDisolve" the area is marked accordingly, but it remains a hard cut. When I walk through this area frame by frame, I don't see any change until the cut. Only when I drag the first clip into another track, lengthen both clips accordingly and fade the upper clip down over the area, the desired transition occurs.
I bought Studio now and did not have such problems with the free version 14. I completely uninstalled the 14 before I installed the 15.