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Cant save projects in resolve 15.0.1

PostPosted: Mon Sep 03, 2018 6:00 pm
by Miguel Salinas
Cant save projects in resolve 15.0.1
It sends an error that the project cant be saved. I do a copy of the project and the first time i can save, but later i cant save anymore my projects

Re: Cant save projects in resolve 15.0.1

PostPosted: Tue Sep 04, 2018 2:12 am
by Peter Chamberlain
Which OS?
Which type of database?

Re: Cant save projects in resolve 15.0.1

PostPosted: Tue Sep 04, 2018 2:36 am
by Miguel Salinas
Peter Chamberlain wrote:Which OS?
Which type of database?


In linux and windows
Both systems MySQL
In previous versions, even in the beta, never have this problem, even in machines without database installed

Re: Cant save projects in resolve 15.0.1

PostPosted: Tue Sep 04, 2018 8:22 am
by Lee Niederkofler
I had a save issue with 15.0.1 yesterday as well.

I lost twice the timeline I made in a test project. (all edits and of course color changes)
The reason is probably that I backed up a different database on the database server when I was testing on our main Linux machine?

Once I lost it with Live Save turned on and once with live save turned off. Once Resolve crashed and it was gone and once it just wasn't saved. And I usually do lots of manual saves..

After that I didn't back up at the same time and till now it seems fine.

Infos:
Mysql server is a dedicated Mac with El Capitan and the old Postgre version
Work machine was our Linux advanced dongle machine with Centos7.5

Re: Cant save projects in resolve 15.0.1

PostPosted: Tue Sep 04, 2018 8:48 am
by Shrinivas Ramani
Could I confirm that both of you mean PostgreSQL databases when you say MySQL?

Resolve does not support databases on MySQL servers

Re: Cant save projects in resolve 15.0.1

PostPosted: Tue Sep 04, 2018 2:15 pm
by Lee Niederkofler
Shrinivas Ramani wrote:Could I confirm that both of you mean PostgreSQL databases when you say MySQL?

Resolve does not support databases on MySQL servers


Sorry, for the confusion.

Yes PostgreSQL database! (we have it here shared and it's on a separate dedicated machine)
We have the old PostgreSQLversion still running on a ElCapitan MacPro. (I believe its version 8)

Re: Cant save projects in resolve 15.0.1

PostPosted: Tue Sep 04, 2018 2:35 pm
by Rohit Gupta
Miguel Salinas wrote:
Peter Chamberlain wrote:Which OS?
Which type of database?


In linux and windows
Both systems MySQL
In previous versions, even in the beta, never have this problem, even in machines without database installed


Can you post logs after a failed save?

Re: Cant save projects in resolve 15.0.1

PostPosted: Tue Sep 04, 2018 3:41 pm
by Miguel Salinas
Rohit Gupta wrote:
Miguel Salinas wrote:
Peter Chamberlain wrote:Which OS?
Which type of database?


In linux and windows
Both systems MySQL
In previous versions, even in the beta, never have this problem, even in machines without database installed


Can you post logs after a failed save?



See below. I have posted a we transfer link to download

Re: Cant save projects in resolve 15.0.1

PostPosted: Tue Sep 04, 2018 3:48 pm
by waltervolpatto
I think he meant "can you capture the logs with the procedure explained and send the zip file"

Re: Cant save projects in resolve 15.0.1

PostPosted: Tue Sep 04, 2018 3:49 pm
by Miguel Salinas
Rohit Gupta wrote:
Miguel Salinas wrote:
Peter Chamberlain wrote:Which OS?
Which type of database?


In linux and windows
Both systems MySQL
In previous versions, even in the beta, never have this problem, even in machines without database installed


Can you post logs after a failed save?


Here is the zip file for limited time: https://we.tl/t-s1e2RwxKEx

Re: Cant save projects in resolve 15.0.1

PostPosted: Wed Sep 05, 2018 9:14 am
by Rohit Gupta
Thanks. Based on your logs, you seem to be using Disk Database.

Can you right-click on the database in Project Manager, choose the "Reveal in Finder/Explorer" option, and then browse to this path:

Resolve Projects\Users\guest\Projects
There should be a folder called "Pelicula Los Amantes 2018 Version DOS copy". Please zip this project, and DM me a link to the project.

Thanks!

Re: Cant save projects in resolve 15.0.1

PostPosted: Wed Sep 05, 2018 4:26 pm
by Miguel Salinas
Rohit Gupta wrote:Thanks. Based on your logs, you seem to be using Disk Database.

Can you right-click on the database in Project Manager, choose the "Reveal in Finder/Explorer" option, and then browse to this path:

Resolve Projects\Users\guest\Projects
There should be a folder called "Pelicula Los Amantes 2018 Version DOS copy". Please zip this project, and DM me a link to the project.

Thanks!

Yes I can send you a DM, but in the path you specified, there i no project. just configuration. A CONFIGS folder with a user default config file.
But in users/darthmikael/projects there are all my projects and i can not save any. And this is not related to low disk space. I have plenty.

Also notice that this happens to all my projects. Not only to los amantes.
I will send you a DM with the ZIP

Re: Cant save projects in resolve 15.0.1

PostPosted: Fri Sep 07, 2018 2:40 am
by Miguel Salinas
Any solution?

Re: Cant save projects in resolve 15.0.1

PostPosted: Fri Sep 07, 2018 3:49 am
by Rohit Gupta
Hi Miguel,

We have found a problem in your project which is causing this. I don't really know how your project got into this state, but we are working on a workaround for you. I'll try to send you a pre-release build to get you going.

Regards,
Rohit

Re: Cant save projects in resolve 15.0.1

PostPosted: Sat Sep 08, 2018 2:12 am
by Miguel Salinas
thank you so much!