- Posts: 1394
- Joined: Tue Jun 02, 2015 7:47 am
- Location: Netherlands
Peter Chamberlain wrote:Guys, thanks for reporting you have an issue but please, try to include details such that we might be able to repo. Clearly millions of users are not seeing this so repo is not easy and so to start, let's see the system detail, OS, are you on 17.4.2?
Which audio setting do you have in preferences, which audio card, driver etc.
there are quire a few code updates in v17.2 and 17.3 and 17.4 for fades and if you are still seeing fade issues we need to obviously have a lot more detail to try to repo.
Millions of users could overlook the issue as it can easily sneak into a final export, or simply don't want to put any effort into reporting it for whatever reason, or are just not that "professional" to really care. But that doesn't mean the issue is not there. It's not a coincidence that there are so many users reporting it for so many years now.
I'm currently on a mac studio m1 ultra, resolve 18.1, and saw happening yesterday. But a few months ago i was on a PC with an intel processor, nvidia GPU, and a year before that i was on a imac intel. A year before that i was on a AMD pc. My colleagues at the office are working on other systems, and all the systems had this issue once in a while. But that's the thing, it happens only sometimes, and the moment it happens there is just no time to complain or report, it's all hands on deck to deliver quality. Yesterday i was lucky i had just one fade in a 10 sec commercial, but this can (and has) really ruin projects for me. This is a very weird, big problem IMO.
I think repo is not easy because we don't really know how to reproduce it. But from my experience, the longer i work on a project, the chances increase for this to happen. My only guess is that it happens after editing/rolling cuts with these fades, but not all the time. which is weird. I wish i was able to be more specific about how this happens but it seems to be a mystery. And i can understand why that is annoying for the dev team with no further information.