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another Crash - 15.1.0.025

PostPosted: Sat Sep 22, 2018 4:22 pm
by Daz Wood
I am getting a program crash when doing the following:

    1. open new untitled project
    2. Add TEXT to the timeline
    3. off set drop shadow
    = instant crash


log file is here:
https://drive.google.com/file/d/1NRl8C8 ... sp=sharing

I am wonder if this is the course of the problem I am having importing a previous project from my desktop computer? viewtopic.php?f=21&t=79645

My computer setup is:

OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134

System Manufacturer ASUSTeK COMPUTER INC.
System Model GL702ZC
System Type x64-based PC
System SKU
Processor AMD Ryzen 7 1700 Eight-Core Processor, 3000 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. GL702ZC.305, 10/05/2018
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2

Installed Physical Memory (RAM) 16.0 GB

Graphics RX 580 @4GB

Re: another Crash - 15.1.0.025

PostPosted: Sat Sep 22, 2018 4:38 pm
by Jean Claude
Hello Daz,

I can not reproduce (here CUDA): everything is OK with shadow effect on a new project + text
AMD issue? did you try in auto vs Opencl in preferences? :)

Re: another Crash - 15.1.0.025

PostPosted: Sat Sep 22, 2018 7:04 pm
by Tukcedo
Running on Linux and can't reproduce. Lots of other issues (even crashes) but not this one ...

Re: another Crash - 15.1.0.025

PostPosted: Sat Sep 22, 2018 7:54 pm
by Daz Wood
Jean Claude wrote:Hello Daz,

I can not reproduce (here CUDA): everything is OK with shadow effect on a new project + text
AMD issue? did you try in auto vs Opencl in preferences? :)


it was set on Auto so I have just tied it on OpenCL and Manuel, but unfortunately still the same behavior. :-(

Re: another Crash - 15.1.0.025

PostPosted: Mon Sep 24, 2018 10:36 pm
by Daz Wood
Any other AMD uses getting this same problem or is it just my setup?

Re: another Crash - 15.1.0.025

PostPosted: Thu Sep 27, 2018 6:12 pm
by Daz Wood
still crashing with 15.1.1.005

Re: another Crash - 15.1.0.025

PostPosted: Wed Oct 03, 2018 8:57 pm
by Daz Wood
I now have DR15 working now. I ran windows updates and also ran search for/update drivers in device manager.