Resolve 15.1 MinGW Runtime Assertion

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Brian Miner

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  • Joined: Fri Apr 27, 2018 7:13 am
  • Real Name: Brian D Miner

Resolve 15.1 MinGW Runtime Assertion

PostMon Sep 24, 2018 5:39 pm

Attempting to install Resolve Studio 15.1.0.025, 15.0.0088, 15.0.0046

After the welcome tour and resolution selection I receive a MinGW Runtime Assertion as displayed in attached image. Further attempts to start the application after this point result in a running task with no UI and no wait chain.

gwassertion.jpg
gwassertion.jpg (126.46 KiB) Viewed 994 times


Contents of ResolveDebug.txt follows

[0x00000d6c] | Main | INFO | 2018-09-24 12:16:18,650 | Running DaVinci Resolve Studio v15.1.0.025 (Windows/MSVC)

[0x00000d6c] | Main | INFO | 2018-09-24 12:16:18,650 | Resolve Module Handle 00007FF724B80000

[0x00000d6c] | Main | INFO | 2018-09-24 12:16:19,347 | Updating display GPU information...

[0x00000d6c] | Main | INFO | 2018-09-24 12:16:19,352 | Found correct name from registry for device : GeForce GTX 1080 Ti, provider NVIDIA

[0x00000d6c] | Main | INFO | 2018-09-24 12:16:19,352 | Found CUDA Device: NVIDIA GeForce GTX 1080 Ti

[0x00000d6c] | Main | INFO | 2018-09-24 12:16:19,359 | GPU NVIDIA GeForce GTX 1080 Ti is used for display



Some required information is missing for email crash report, the crash archive will not be updated


==========[CRASH DUMP]==========
Please send this to support:

#TIME Mon Sep 24 12:16:19 2018 - Uptime 00:00:00 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v15.1.0.025 (Windows/MSVC)

00007FF725FC254A
00007FF725F9AA42
00007FF725F9A29A
00007FF725F99511
00007FF8A381C0A0
00007FF8A7332717
00007FF8A731AB36
00007FF8A732ED2D
00007FF8A7296C86
00007FF8A732DC5E
00007FF8793C0819
0000026287F901F0

================================

URL to dump file on drive.
https://drive.google.com/open?id=1Oiy1h ... sbhmvS4q98

OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
System Type x64-based PC
Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 32.0 GB
Adapter Type GeForce GTX 1080 Ti, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 1080 Ti
Adapter RAM (1,048,576) bytes
Driver Version 24.21.13.9924
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Brian Miner

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  • Real Name: Brian D Miner

Re: Resolve 15.1 MinGW Runtime Assertion

PostMon Sep 24, 2018 6:20 pm

Found an old post for a previous version -

Delete/rename or move igdrclneo64.dll

After moving this file and igdrclneo32.dll to a backup folder, I rebooted my machine and Resolve 15.1 studio fired right up.

Hope this helps!
DaVinci Resolve Studio v15.0.0b.046 (Windows/MSVC)
OS Name Microsoft Windows 10 Pro
Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Total Physical Memory 32.0 GB
Video card name NVIDIA GeForce GTX 1080Ti
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tietienne

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  • Real Name: Ti Etienne

Re: Resolve 15.1 MinGW Runtime Assertion

PostTue Oct 09, 2018 2:28 pm

Hi,

so I had to register to say thank you because this helped me solve that very annoying problem of Resolve 15 not starting.

I did not straight on delete these two files, but after a quick google search I understood they have something to do with Intel Graphic: ig...
I already had uninstalled Intel Graphics from the add/remove program but these ig... files were still there.
So I went on to use DDU to again uninstall Intel Graphics and the magic happened: Resolved started immediately (and after the DDU uninstall these two files are now gone - and maybe others)

Thanks again!!
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coaster007

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  • Real Name: Graziano Rampinelli

Re: Resolve 15.1 MinGW Runtime Assertion

PostSun Dec 30, 2018 10:39 am

had the same problem with Resolve 15.2, after installing AMD RX580 graphics-card.

uninstalling the intel graphics driver with DDU solved the problem.
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BronxJay25

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  • Real Name: Jimmy Santiago

Re: Resolve 15.1 MinGW Runtime Assertion

PostWed Jan 09, 2019 6:57 pm

Thanks sooooooo much guys!! After days and days of searching, this finally got 15.2 to open. I couldn't find those dll files to delete or move, but uninstalling the intel graphics driver with DDU did the trick. I haven't tested the program, but at least it opens now. I will update here if I encounter future issues.

Thanks again!

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