Could not find any OpenCL capable GPUs?

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Yoxall

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Could not find any OpenCL capable GPUs?

PostTue Dec 25, 2018 8:56 pm

Hi, please could somebody help? I have installed the free version of Resolve 15 but I have received a message saying, could not find any OpenCL capable GPUs? I am using windows 10, AMD Ryzen 5 2400G with Radeon Vega Graphics. I have no idea what I need to do to resolve this but the computer that I am using was recommended to me for video editing. I would be very grateful for any comments? Thank you
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostFri Dec 28, 2018 10:22 pm

Right click on the Windows desktop and select AMD Radeon Settings.

In the window that opens, select System. In the Overview tab, what do you see in the:

Radeon Software Version
Radeon Software Edition
Graphics Chipset
Memory Size
System Memory

areas?
Dwaine Maggart
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jmurray

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Re: Could not find any OpenCL capable GPUs?

PostSun Feb 10, 2019 5:29 pm

I'm having the same problem on an Intel based system, using windows 10.

My settings are:
Radeon Software Version 18.12.3
Radeon Software Edition Adrenalin 2019
Graphics Chipset Radeon RX Vega
High Bandwidth Cache Size 8176 MB
System Memory 16 GB

OpenCL™ Version 25.20.15003.5010
OpenCL™ API Version 2.0

I couldn't find what you meant by memory size, as that is not there.
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Gabriele Gelfo

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Re: Could not find any OpenCL capable GPUs?

PostMon Feb 11, 2019 12:28 am

I fixed this issue on my Mac Book Pro + Vega 20 (bootcamp) using the DDU uninstaller utility and installing again the latest AMD video drivers.
Check if OpenCL are really available in your system with this utility:
https://www.techpowerup.com/download/techpowerup-gpu-z/
iMac Retina 5K 27 Late 2014 - i7 4GHz - 32GB - R9 M295X 4GB
Mac Book Pro 15 Late 2018 - i9 2.9GHZ - 32GB - Vega 20 4GB
Mac Pro 7.1 - Xeon 12c - 96GB - Radeon Pro 580X - n°2 RTX2080Ti (bootcamp) - n°1 egpu GTX1080Ti
Da Vinci Resolve Studio
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Vladislav Vasilyev

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Could not find any OpenCL capable GPUs. AGAIN!!!

PostMon Feb 11, 2019 11:41 am

Resolve 15.2.2 + AMD RADEON 18.9.3 or 18.9.2 driver for ASUS HD7750-DCSL-1GD5 video card was installed - everything worked. I updated the video driver to the latest version of win10-64bit-radeon-software-adrenalin-2019-edition-19.2.1-feb4.exe - Resolve stopped seeing OpenCL. I updated it himself to 15.2.3 - it did not help. I did a clean install of the AMD RADEON 19.2.1 video driver - it didn't help also.

The same thing happened earlier when installing the newest, “optional” version of the video driver RADEON. Earlier, I was able to solve the problem by installing the previous, “recommended” version of the video driver. However, at that time, the Libre Office program did not find OpenCL either, but now it sees it.

Upd: The problem was solved by rolling back to the previous version of the video driver Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.9.3-Oct5.

In Russian:

Был установлен Resolve 15.2.2 + драйвер AMD RADEON 18.9.3 или 18.9.2 для видеокарты ASUS HD7750-DCSL-1GD5 - всё работало. Обновил видеодрайвер до последней версии win10-64bit-radeon-software-adrenalin-2019-edition-19.2.1-feb4.exe - Resolve перестал видеть OpenCL. Обновил его самого до 15.2.3 - не помогло. Выполнил чистую установку видеодрайвера AMD RADEON 19.2.1 - также не помогло.

То же самое происходило ранее при установке самой новой, "опциональной" версии видеодрайвера. Ранее мне удалось решить проблему установкой предыдущей, "рекомендованной" версии видеодрайвера. Однако в тот раз не находила OpenCL и программа Libre Office, сейчас же она его видит.

Дополнение: Проблема решилась откатом к прежней версии видеодрайвера Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.9.3-Oct5.
Attachments
LibreOffice see OpenCL.png
LibreOffice see OpenCL.png (19.05 KiB) Viewed 20437 times
Resolve dont see OpenCL.png
Resolve dont see OpenCL.png (147.58 KiB) Viewed 20437 times
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Re: Could not find any OpenCL capable GPUs?

PostThu Feb 14, 2019 5:37 pm

On Linux with intel CPU (haswell, 4th gen) i getting the message. Is it possible to expect fix in future version of Davinci Resolve and OpenCL? In Windows 10, I do not get this error
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Nikolay Prasolov

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Re: Could not find any OpenCL capable GPUs. AGAIN!!!

PostThu Feb 14, 2019 8:33 pm

Vladislav Vasilyev wrote:Resolve 15.2.2 + AMD RADEON 18.9.3 or 18.9.2 driver for ASUS HD7750-DCSL-1GD5 video card was installed - everything worked. I updated the video driver to the latest version of win10-64bit-radeon-software-adrenalin-2019-edition-19.2.1-feb4.exe - Resolve stopped seeing OpenCL. I updated it himself to 15.2.3 - it did not help. I did a clean install of the AMD RADEON 19.2.1 video driver - it didn't help also.

The same thing happened earlier when installing the newest, “optional” version of the video driver RADEON. Earlier, I was able to solve the problem by installing the previous, “recommended” version of the video driver. However, at that time, the Libre Office program did not find OpenCL either, but now it sees it.

Upd: The problem was solved by rolling back to the previous version of the video driver Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.9.3-Oct5.

In Russian:

Был установлен Resolve 15.2.2 + драйвер AMD RADEON 18.9.3 или 18.9.2 для видеокарты ASUS HD7750-DCSL-1GD5 - всё работало. Обновил видеодрайвер до последней версии win10-64bit-radeon-software-adrenalin-2019-edition-19.2.1-feb4.exe - Resolve перестал видеть OpenCL. Обновил его самого до 15.2.3 - не помогло. Выполнил чистую установку видеодрайвера AMD RADEON 19.2.1 - также не помогло.

То же самое происходило ранее при установке самой новой, "опциональной" версии видеодрайвера. Ранее мне удалось решить проблему установкой предыдущей, "рекомендованной" версии видеодрайвера. Однако в тот раз не находила OpenCL и программа Libre Office, сейчас же она его видит.

Дополнение: Проблема решилась откатом к прежней версии видеодрайвера Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.9.3-Oct5.

R9 280x (aka 7970) with drivers 19.2.2 works fine, DaVinci Resolve 15.2.4
R9 280x (она же 7970) с драйверами 19.2.2 работает отлично, DaVinci Resolve 15.2.4
STRIX X370-F | R7 1700X | GTX 1070 x2 | 32Gb DDR4-3200 | 27" 2,5k | SSD + HDDx4 | 880w | Win 10 Pro 1809

SABERTOOTH R2.0 | FX-8350 | R9 280X | 32Gb DDR3-1866 | 22"-1920x1200 | SSD + HDDx3 | 750W | Win 10 Pro 1809
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Vladislav Vasilyev

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Re: Could not find any OpenCL capable GPUs?

PostMon Feb 18, 2019 8:03 am

Updated Resolve to 15.2.4, updated driver to recommended radeon-software-adrenalin-2019-19.1.1-win10-64bit-jan20.exe - Resolve stopped seeing OpenCL. Updated driver to optional win10-64bit-radeon-software-adrenalin-2019-edition-19.2.2-feb12.exe - Resolve does not see OpenCL. Returned driver 18.9.3 - OpenCL visibility for Resolve was restored. But in the annotation for release 15.2.4 it says: "The latest version of the Intel OpenCL drivers is now supported on Windows."

Обновил Resolve до 15.2.4, обновил драйвер до рекомендованного radeon-software-adrenalin-2019-19.1.1-win10-64bit-jan20.exe - Resolve перестал видеть OpenCL. Обновил драйвер до опционального win10-64bit-radeon-software-adrenalin-2019-edition-19.2.2-feb12.exe - Resolve не видит OpenCL. Вернул драйвер 18.9.3 - видимость OpenCL для Resolve восстановилась. Зато в аннотации к релизу 15.2.4 сказано: "the latest version of Intel OpenCL drivers is now supported on Windows".
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostWed Feb 20, 2019 4:53 am

I'm glad you found an AMD driver that works.

The comment about Intel OpenCL drivers is related to Intel graphics, not AMD.
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Re: Could not find any OpenCL capable GPUs?

PostMon Aug 12, 2019 4:55 pm

Hello,

I could run DaVinci 15 on my PC from november 2018 to june 2019.
I'm now receiving the message "Could not find any OpenCL capable GPUs" while starting it.

My pc has quite low config : AsusZenbook, Win10, INtel I5 7200 @2,5ghz , GPU HD Graphics 620, 256 SSD ; so i'm quite confused why Davinci worked in the first place regarding minimum config to run it in this forum. :?

Problem is, i've a project on the go, so is there any chance i can come back to initial settings / drivers ?
2nd solution would be to transfer my project in a new (more powerfull) PC, but what would be the process without opening Davinci (source file?) ?

A huge thanks for your help !!
Yann from
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostTue Aug 13, 2019 9:37 pm

If you are using the same version of Resolve as was previously working, then it would seem some other software or driver on your system has been updated and is causing an issue for Resolve.

If you've updated Resolve, go back to the version that was working.

Otherwise, maybe a Windows update. Maybe an Intel HD graphics driver update.

If you wish to transfer your project to another system, and Resolve won't launch, you could probably manually copy the project folder, assuming you were using the default Disk database, into the Disk database folder of another Resolve system.

The default location for Disk database projects on a Windows system running Resolve prior to version 16, is here:

C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Resolve Disk Database\Resolve Projects\Users\guest\Projects

You will see a folder for each of your projects in this folder. You can copy the desired project folder from here, and paste it into the same path of another Resolve system running the same Resolve version.
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Re: Could not find any OpenCL capable GPUs?

PostWed Aug 28, 2019 12:56 pm

Hello,
I am having the same issue with my MacBook pro.
As soon as I launch the DaVinci Resolve, a window appear with the "Could not fine any OpenCL capable GPUs" message.
Could anyone help please?
Thanks
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostWed Aug 28, 2019 9:58 pm

Without any info about your MBP, it's hard to say.

But I'll guess you have a very old MBP with NVIDIA 9400 and/or 9600 graphics. And if that's what you have, it's not going to run Resolve 15 or 16.
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Re: Could not find any OpenCL capable GPUs?

PostTue Jun 16, 2020 7:28 am

Hi, same problem - could not find any openCL capable GPUs.

My PC:
HP ProBook 6550b
Intel Core I5 2,4GHz
4GB RAM
ATI Mobility Radeon GD 4500 Series

Do you think it's too old to run DaVinci Resolve?

Thanks for help!
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostTue Jun 16, 2020 8:05 pm

Yes, it's too old.
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Re: Could not find any OpenCL capable GPUs?

PostFri Jun 19, 2020 11:37 pm

Hi Team. Same problem even after trying all the suggestions above.

Radeon Software Version - 18.12.2
Radeon Software Edition - Adrenalin 19
Graphics Chipset - Radeon RX Vega M GH Graphics
Memory Size - 4096 MB
Memory Type - HBM2
Core Clock - 1190 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - Intel(R) Core(TM) i7-8809G CPU @ 3.10GHz

Any suggestions?
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostMon Jun 22, 2020 6:08 pm

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).


Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.
Dwaine Maggart
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Re: Could not find any OpenCL capable GPUs?

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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostThu Jun 25, 2020 11:17 pm

Your links have restricted access. Can you open them up?
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martellia11

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Re: Could not find any OpenCL capable GPUs?

PostFri Jun 26, 2020 12:24 am

They're open
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostFri Jun 26, 2020 5:23 pm

Ah, a fabulous AMD graphics based NUC. Perfect for Resolve.

Try updating the AMD driver:

https://downloadcenter.intel.com/downlo ... uct=126143
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Re: Could not find any OpenCL capable GPUs?

PostSun Jun 28, 2020 12:22 am

Ok brilliant!

The update was successful and Resolve opens. BUT now if I click on anything, the screen freezes, turns blue, then black, then white, and that's it.

Any idea whats happening?
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostSun Jun 28, 2020 6:29 pm

Not without another log and NFO file...
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Re: Could not find any OpenCL capable GPUs?

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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostTue Jun 30, 2020 2:06 am

If you didn't already, also install the Intel driver update:

https://downloadcenter.intel.com/download/29231?v=t
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Re: Could not find any OpenCL capable GPUs?

PostTue Jun 30, 2020 2:48 pm

My drivers were updated previously. I tried to open Resolve again just for fun. Same outcome.
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Re: Could not find any OpenCL capable GPUs?

PostThu Jul 02, 2020 7:57 pm

Any ideas on what could be wrong? I'm at a loss and can't find anything about this issue online. Any guidance would be amazing.
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostThu Jul 02, 2020 10:51 pm

Its going to be an AMD and/or Intel graphics driver issue. All I can suggest is to try different versions of those. Most likely try changing the AMD driver.
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Re: Could not find any OpenCL capable GPUs?

PostThu Jul 16, 2020 10:59 pm

Dear team

I have the same issue - Could not find any OpenCL capable GPUs.
My laptop:
Delll vostro v131
i5-2430
RAM 8GB
Win 10 64bit
Intel HD graphics 3000 with the newest driver (from 2016)

If my computer is too old can I use the older version of Resolve? Where to find it?
Thanks
Piotr
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostFri Jul 17, 2020 3:43 pm

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).


Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.
Dwaine Maggart
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Charles Bennett

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Re: Could not find any OpenCL capable GPUs?

PostFri Jul 17, 2020 4:39 pm

Piotr, for earlier versions of Resolve scroll down this column. As your GPU driver dates from 2016, your GPU is likely to be inadequate to run Resolve.
Attachments
Downloads.JPG
Downloads.JPG (240.69 KiB) Viewed 3800 times
Resolve 16.2.7.008 (free)
Dell XPS 8700 i7-4790 4 core @ 3.60GHz, 24GB RAM, GTX1060/6GB (452.06 Studio), Win 10 Home-18363, 2 Screens
Pro Tools 2018.4
Dell Workstation, 2 X 4 core Xeon , 16GB ECC RAM, GTX650, Win 7 Ultimate, Digi 002R, 3 Screens
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Re: Could not find any OpenCL capable GPUs?

PostSun Aug 09, 2020 1:40 pm

Hello,

could someone help me with the same Error-Message.

Here my 2 Logfiles:

DAVINCI-LOG:
https://wetransfer.com/downloads/1c5b77 ... ient_email

NFO:
https://wetransfer.com/downloads/b3bd0b ... ient_email

Thanks a lot in advance.
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostTue Aug 11, 2020 2:34 am

First thing to try is to turn off Hyper-V.
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Re: Could not find any OpenCL capable GPUs?

PostTue Aug 11, 2020 5:53 pm

Hyper-V deactivated. Problem NOT solved.

Here the new files:

DAVINCI-LOG:
https://wetransfer.com/downloads/51c06a ... 904/7e139b

NFO:
https://wetransfer.com/downloads/6d8888 ... 218/e3b116
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostTue Aug 11, 2020 7:00 pm

If this is not what you already have installed, try this March 2020 HP Intel graphics driver for your notebook:

https://support.hp.com/us-en/drivers/se ... b-255929-1

This doesn't list the actual Intel driver version that gets installed (annoying) so I can't tell if this is the same as the 27.20.100.8190 driver you currently have installed.

But at any rate, this seems to be a graphics driver issue, so hopefully you can find one that works.

It's also possible that the MirrorOp Virtual Graphics Adaptor is interfering somehow, so as a test, you might consider disabling that, to see what effect it has.
Dwaine Maggart
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Re: Could not find any OpenCL capable GPUs?

PostWed Aug 12, 2020 1:40 pm

THANKS a lot.
Problem solved with the March 2020 HP Intel graphics driver.

You saved my day, because today my new ordered ATEM Mini Pro came. :D

Thanks again - take a cold german beer - greetings from Germany.
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Re: Could not find any OpenCL capable GPUs?

PostFri Aug 28, 2020 1:15 pm

I just installed the free version of Resolve 16.2.6 on Fedora 32. I have a very fast laptop with 32GB RAM, Nvidia RTX 2060 video card and a 4 GHz CPU. I know my machine has more than enough specs to run this app. When I try to launch Resolve I get the message about not finding OpenCL. If I go into the hardware config and switch it to Cuda then Resolve launches and I can start a new project. But when I add media to the project each file is an empty square. If I preview a clip (press play) it tracks the time correctly but the playback in blank. I don't get it. I could really use some help please.
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostFri Aug 28, 2020 4:21 pm

We only support Resolve on CentOS 7.x systems.

You may find answers to your issue in the big Linux Resolve thread, primarily dealing with the use of unsupported distros:

viewtopic.php?f=21&t=56878

Resolve on Linux with NVIDIA hardware, requires a real NVIDIA driver be installed. By default, Linux distros use the open source Nouveau NVIDIA drivers. These do not work for Resolve and must be replaced with the NVIDIA driver.
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Re: Could not find any OpenCL capable GPUs?

PostFri Aug 28, 2020 6:35 pm

I am using the latest Nvidia driver version 450.66.
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Re: Could not find any OpenCL capable GPUs?

PostFri Sep 04, 2020 11:53 pm

Hello I'm having similar issues. My computer components are as follow:
OS: Windows 10 Home 64-bit
Motherboard MSI MS-7B09
Processor: Ryzen Theadripper 2950X
RAM: 64GB
GPU: NVIDIA GeForce RTX 2080 SUPER
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostMon Sep 14, 2020 6:26 pm

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
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Re: Could not find any OpenCL capable GPUs?

PostWed Sep 16, 2020 6:11 pm

Here are the requested urls
https://www .dropbox.com/s/ecl7yspidppsx0e/DaVinci-Resolve-logs-20200916_135955.zip?dl=0
https://www .dropbox.com/s/lsb6nvra1gswnka/sysinfo.nfo?dl=0
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostWed Sep 16, 2020 9:36 pm

Your NFO file is corrupt, and won't open in System Information. Making it less then helpful.

However, I can see you have an MSI system, and that prompts one to look for a Nahimic related driver, and I see those as well. Nahimic related stuff is known to interfere with Resolve, so I would suggest you stop any Nahimic related processes.

Normally, this is found in the Task Manager Startup tab. If you see Nahimic stuff in Startup, set it to Disabled and restart the system, and see if that solves the issue.

If not, send another NFO file. This time, after it's generated, double click it, to verify it will open in Windows System Information.
Dwaine Maggart
Blackmagic Design DaVinci Support
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RazzBarlow7

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Re: Could not find any OpenCL capable GPUs?

PostFri Sep 18, 2020 3:25 pm

I am now experiencing this error as well. I deleted Resolve and downloaded latest version of Resolve 16. I have deleted my AMD Radeon Graphics Driver and did a clean re-install of the latest version of the driver. I have the latest updates for Windows 10 (64) installed. Resolve will not even open. Gives me the message of not being able to find OpenCL capable GPU. I obviously can't send a log if Resolve won't open. Any ideas?
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostFri Sep 18, 2020 8:48 pm

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.
Dwaine Maggart
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theoa.rose

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Re: Could not find any OpenCL capable GPUs?

PostFri Sep 18, 2020 9:32 pm

Hi, hope you're alright. I'm having the same issue with DaVinci 15, using MacBook Pro 2011, specs:
macOS Sierra 10.12.6
2.4 GHz Intel Core i5
4GB 1333 MHz DDR3
Intel HD Graphics 3000 384 MB
How do I access the reserve log on mac to send over files? Thanks loads
Jana
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Re: Could not find any OpenCL capable GPUs?

PostFri Sep 18, 2020 10:02 pm

Here are the files requested:

https://www.d ropbox.com/s/rl32nsppjdjw40z/DaVinci-Resolve-logs-20200918_143300.zip?dl=0

https://www.d ropbox.com/s/wzsabxsxwi27l6k/SysInfo.nfo?dl=0
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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostFri Sep 18, 2020 11:33 pm

Resolve is not seeing your RX580 GPU at all. Which is pretty weird. It should be able to detect the GPU, even if a flaky AMD driver is in use.

In case the issue is with 16.2.7, go into Windows Control Panel - Programs and Features, and uninstall Resolve 16.2.7.

Then download and install Resolve 16.2.5. If that still doesn't work, please send an updated log and NFO file.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Re: Could not find any OpenCL capable GPUs?

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Dwaine Maggart

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Re: Could not find any OpenCL capable GPUs?

PostSat Sep 19, 2020 2:17 am

It's not a Resolve issue, apparently.

I would suggest removing the AMD driver with DDU, and reinstalling one from the AMD site. Use the AMD auto detect process to let it pick the driver to install.

The DDU process is at the link below. That thread was specifically for the Intel driver. Just select AMD instead of Intel.

viewtopic.php?f=21&t=119852&hilit=+ddu#p659861
Dwaine Maggart
Blackmagic Design DaVinci Support
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