Wed Jan 09, 2019 12:24 pm
I would've installed the update over the original. It just seems like an odd proposition to uninstall the licensed Resolve Studio -- which is married to that dongle.
Else, how will the update properly associate your Resolve Studio serial number, derived from the original software -- with your dongle and computer system?
As you have [hopefully] done, I'd delete the update and its components as best as I can, even with the added help from a software tool if necessary, then after installing and authenticating the original Resolve Studio, I'd proceed with the update install over the original, but only after reading and following the accomanying Installation Guide in the supplied text file.
Hope this helps. Kindly let us know what steps got you up and running.
[Re]Pete
Last edited by
Peter Benson on Wed Jan 09, 2019 3:18 pm, edited 1 time in total.
DTV 10.9.7 > Kingston SD5000T > MiniMonitor > Bravia | Samsung U28D590 | DRS 14.3.0.014 | Win8.1 x64 | ASUS G751JL, i7-4720HQ, 24GB | GTX965M | 1TB HDD, 500GB EVO 850 SSD | MCU Pro | Softube Console 1 Mkii | Shuttle Pro 2