DaVinci Resolve Studio 15.3 wants a serial number

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Irakly Shanidze

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DaVinci Resolve Studio 15.3 wants a serial number

PostMon Mar 11, 2019 7:57 pm

Hi,
I've been using my dongle since the version 12.3, and today everything changed. After installing the 15.3 I see a welcome screen graciously asking me to enter a serial number. What am i missing?
Leica SL/BM Video Assist 4K, Panasonic Lumix DC-S1
DaVinci Resolve Studio 18.6
Mac Studio M1 • 32GB RAM
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Carsten Sellberg

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Re: DaVinci Resolve Studio 15.3 wants a serial number

PostMon Mar 11, 2019 9:15 pm

Hi.

I expect you have a counterfeit dongle.
Suggest you try to search for 'Fake Dongle' in this forum.

Regards Carsten.
URSA Mini 4.6K
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Irakly Shanidze

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Re: DaVinci Resolve Studio 15.3 wants a serial number

PostMon Mar 11, 2019 10:06 pm

That would be a good expectation at 15.2 when fake dongles stopped working. Thank you for taking time to respond though :)
Leica SL/BM Video Assist 4K, Panasonic Lumix DC-S1
DaVinci Resolve Studio 18.6
Mac Studio M1 • 32GB RAM
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roger.magnusson

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Re: DaVinci Resolve Studio 15.3 wants a serial number

PostMon Mar 11, 2019 10:31 pm

They probably blacklist more dongles with every release.
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Peter Chamberlain

Blackmagic Design

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Re: DaVinci Resolve Studio 15.3 wants a serial number

PostTue Mar 12, 2019 1:01 am

If your dongle was purchased second hand and you do not have the original packaging with the product serial number and proof of purchase, and it stops working when you update, it's pretty likely you have a counterfeit dongle.

We recommend purchase from authorized BMD resellers and the benefits of the Activation key where you can have two machines activated at the same time, i.e. Desktop and Laptop.
DaVinci Resolve Product Manager

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