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Fusion 17.2 Black Screen Bug

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RikshaDriver

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Fusion 17.2 Black Screen Bug

PostTue May 18, 2021 9:54 am

Noticed a major issue with Fusion 17.2...

It appears to load the UI and then everything goes black. It doesn't go beyond this point.

black.jpg
black.jpg (29.33 KiB) Viewed 1133 times



This problem is not present on Fusion 17.1.1 or lower.

This is on a Win 10 Laptop with Internal Intel + Discrete NVIDIA GPU.
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RikshaDriver

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Re: Fusion 17.2.1 Black Screen Bug

PostWed Jun 02, 2021 8:12 am

This is still showing up with a blank/black screen in Fusion 17.2.1
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Peter Chamberlain

Blackmagic Design

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Re: Fusion 17.2 Black Screen Bug

PostWed Jun 02, 2021 8:42 am

I would try a complete new install, not upgrade, of the GPU driver.
DaVinci Resolve Product Manager
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RikshaDriver

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Re: Fusion 17.2 Black Screen Bug

PostWed Jun 02, 2021 9:13 am

That did the trick thanks.
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RikshaDriver

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Re: Fusion 17.2 Black Screen Bug

PostThu Jul 29, 2021 2:12 am

So this issue has reared its ugly face again after updating NVIDIA GPU drivers to 471.41

I've tried the full gamut of variations... uninstalling/reinstalling the Intel iGPU and nVidia drivers...

The only way it appears to work is if I completely uninstall the nVidia drivers... which is obviously a no-deal scenario.

What's going on here?
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RikshaDriver

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Re: Fusion 17.2 Black Screen Bug

PostThu Jul 29, 2021 2:17 am

And after a few minutes, I may have found the workaround/resolution.

It seems one now needs to explicitly select the Discrete GPU for the fusion application under NVIDIA Control Panel settings. Interesting change in behavior.

nvidia_control_panel.jpg
nvidia_control_panel.jpg (226.69 KiB) Viewed 694 times
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pinthenet

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Re: Fusion 17.2 Black Screen Bug

PostThu Jul 29, 2021 7:55 am

I also experienced this effect installing 17.2.2 to a new laptop. By trial & error & even going back to 17.0, I found that although the screen is black I could activate the File menu using Alt+F & adjust the GPU preferences (Auto/CUDA/GPU) then restart Fusion and all was visible again. Resolve installed without issue. I haven't check the laptop with the latest NVidia driver yet and I have had no problems on my PC Workstation.
[size=85]i7-6700K 4GHz/32GB/GTX1660Ti-6GB
Windows 10 Pro; NVIDIA 471.68 Studio; Resolve+Fusion17.2.2 Studio; Fusion 17.2.2 Studio
Laptop: Intel i7-10750H/32GB/RTX2060-6GB & Intel UHD Graphics 630
Windows 10 Pro; NVIDIA 471.68 Studio; Resolve+Fusion 17.2.2
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Bryan Ray

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Re: Fusion 17.2 Black Screen Bug

PostThu Jul 29, 2021 2:45 pm

Thanks for that screenshot! Another user had reported the same solution. I asked for more details so it would be easier to help people in the future, but they never replied. This option is only available to select if you have multiple graphics processors available, which I don't, so I couldn't take the screenshot myself.

This solution is now posted in the troubleshooting article on my blog, for future reference:
http://www.bryanray.name/wordpress/fusi ... eshooting/
Bryan Ray
http://www.bryanray.name
http://www.musevfx.com
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Kel Philm

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Re: Fusion 17.2 Black Screen Bug

PostThu Jul 29, 2021 9:37 pm

I had this problem the other day when doing some bash comps in Resolve Fusion with the Director. It was trusty standalone to the rescue.

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