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Fusion 17.2 Black Screen Bug

PostPosted: Tue May 18, 2021 9:54 am
by RikshaDriver
Noticed a major issue with Fusion 17.2...

It appears to load the UI and then everything goes black. It doesn't go beyond this point.

black.jpg
black.jpg (29.33 KiB) Viewed 2224 times



This problem is not present on Fusion 17.1.1 or lower.

This is on a Win 10 Laptop with Internal Intel + Discrete NVIDIA GPU.

Re: Fusion 17.2.1 Black Screen Bug

PostPosted: Wed Jun 02, 2021 8:12 am
by RikshaDriver
This is still showing up with a blank/black screen in Fusion 17.2.1

Re: Fusion 17.2 Black Screen Bug

PostPosted: Wed Jun 02, 2021 8:42 am
by Peter Chamberlain
I would try a complete new install, not upgrade, of the GPU driver.

Re: Fusion 17.2 Black Screen Bug

PostPosted: Wed Jun 02, 2021 9:13 am
by RikshaDriver
That did the trick thanks.

Re: Fusion 17.2 Black Screen Bug

PostPosted: Thu Jul 29, 2021 2:12 am
by RikshaDriver
So this issue has reared its ugly face again after updating NVIDIA GPU drivers to 471.41

I've tried the full gamut of variations... uninstalling/reinstalling the Intel iGPU and nVidia drivers...

The only way it appears to work is if I completely uninstall the nVidia drivers... which is obviously a no-deal scenario.

What's going on here?

Re: Fusion 17.2 Black Screen Bug

PostPosted: Thu Jul 29, 2021 2:17 am
by RikshaDriver
And after a few minutes, I may have found the workaround/resolution.

It seems one now needs to explicitly select the Discrete GPU for the fusion application under NVIDIA Control Panel settings. Interesting change in behavior.

nvidia_control_panel.jpg
nvidia_control_panel.jpg (226.69 KiB) Viewed 1785 times

Re: Fusion 17.2 Black Screen Bug

PostPosted: Thu Jul 29, 2021 7:55 am
by pinthenet
I also experienced this effect installing 17.2.2 to a new laptop. By trial & error & even going back to 17.0, I found that although the screen is black I could activate the File menu using Alt+F & adjust the GPU preferences (Auto/CUDA/GPU) then restart Fusion and all was visible again. Resolve installed without issue. I haven't check the laptop with the latest NVidia driver yet and I have had no problems on my PC Workstation.

Re: Fusion 17.2 Black Screen Bug

PostPosted: Thu Jul 29, 2021 2:45 pm
by Bryan Ray
Thanks for that screenshot! Another user had reported the same solution. I asked for more details so it would be easier to help people in the future, but they never replied. This option is only available to select if you have multiple graphics processors available, which I don't, so I couldn't take the screenshot myself.

This solution is now posted in the troubleshooting article on my blog, for future reference:
http://www.bryanray.name/wordpress/fusi ... eshooting/

Re: Fusion 17.2 Black Screen Bug

PostPosted: Thu Jul 29, 2021 9:37 pm
by Kel Philm
I had this problem the other day when doing some bash comps in Resolve Fusion with the Director. It was trusty standalone to the rescue.