So I seem to have been able to establish that it wasn't WSL causing server instability or capacity problems, but WSL is offline again...
I've been chatting with support for literally 4 days now and they still can't tell me if I need to switch servers because support is not allowed to tell me the maximum capacity of a shared server, but it's at the same time up to me to determine if I need a VPS or not
Plus people need to stop using ChatGPT to write support emails.
I mean this is ridiculous:
Thanks for replying.
In addressing the recent site disablement, I wanted to shed light on the
process involved. Notifications are typically dispatched at the moment of
site deactivation, albeit contingent upon the circumstances. In your
case, the heightened traffic, among other contributing factors,
precipitated server instability. Regrettably, preemptive communication is
not always feasible; however, instances where consistent issues are
observed prompt proactive user outreach.
Regarding your inquiry about preemptive resource allocation, our protocol
necessitates user-initiated contact in the event of site-related
concerns. While we extend technical hosting support, proactively
mitigating hosting issues falls within the purview of the account
administrator to maintain site health and preempt potential disruptions.
Concerning your observation on email notifications for support replies,
the absence of real-time alerts within the panel is by design.
Regrettably, our system does not furnish notifications for incoming
messages.
We've received the screenshots you provided, for which we are grateful.
I will now proceed to close this support ticket, though do not hesitate
to reach out should further assistance be required.
Warm regards,