Blackmagic Forum

Hello from Istanbul!

I tried to install BM Fusion 7.5 on my Mac (see details below) via Parallels 10 running a runtime Windows 8.1 and it didn't work. I got the following message:

"This installation package is not supported by this processor type. Contact your product vendor."

Could someone possibly tell me what I might be doing wrong?

Best regards,

Nedim

This my mac:

Model Name: Mac Pro
Model Identifier: MacPro6,1
Processor Name: 8-Core Intel Xeon E5
Processor Speed: 3 GHz
Number of Processors: 1
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache: 25 MB
Memory: 32 GB
Boot ROM Version: MP61.0116.B07
SMC Version (system): 2.20f18
Illumination Version: 1.4a6
Serial Number (system): F5KN40ERF694
Hardware UUID: 8F5FD3C8-2026-5F6A-8A5E-14CD3F0C3741

Is the runtime Windows 8.1 64-bit? It won't install on a 32-bit OS.

Thanks for the tip.
The runtime is apparently a 32bit OS.

Best!

Nedim

I wonder if this is the case with my attempt on a BOXX Windows 7 system.

Im pretty sure its 64bit but man I cant get the app to install at all.

It would go through the process then the install window disappears.

And no install on the system.