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Crash when selecting the Format tab in a loader

Posted:
Wed Sep 02, 2015 12:08 pm
by Andrew Devis
I've been loading some simple .mov footage from Artbeats into Fusion and it is fine up until I click on the Format tab and then I get the message 'Fusion has stopped working'. Everything else is in its default settings. It is a repeatable crash.
Windows 10 64
Re: Crash when selecting the Format tab in a loader

Posted:
Wed Sep 02, 2015 5:47 pm
by Rony Soussan
Not happening for me on mac/pc
What codec? Any change you have a royalty free clip that produces the same error?
Re: Crash when selecting the Format tab in a loader

Posted:
Fri Sep 04, 2015 10:52 am
by Andrew Devis
Hi, thanks for the feedback. It seems to be happening with stock footage that I've been using from people like Artbeats and Videoblocks but is ok with other footage. The sample clips are all .mov - I can ask them to send you a copy if that helps - but I can't send it myself for obvious reasons!
Here is the data from one of the clips - 17s, 1920 x 1080, Date rate 105259kbps, Total bitrate same, 23 fps - no alpha - file size 213 MB
Just a thought, but the footage doesn't have any audio - could that be an issue? And it only seems to be a problem with the stock footage and only when I hit the format tab!
Re: Crash when selecting the Format tab in a loader

Posted:
Fri Sep 04, 2015 4:25 pm
by Rony Soussan
Like my doctor would say,
Don't click the format tab!
Kidding of course, I'll need a clip, have you tried it on their preview QuickTime??
Re: Crash when selecting the Format tab in a loader

Posted:
Mon Sep 07, 2015 2:10 pm
by Andrew Devis
Hmmm - I tried to send a clip but it was bigger than your 2MB limit - is there another way to send you a clip?
Another request if I may.
How about a global reset button for any tool (but which won't reset S1, S2 etc)?
Also, how about being able to scrub values for centres or pivots etc to visually place a item in a scene?
Thanks for all your efforts