Desktop Video 12.9 just bricked my US 4K Mini

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
  • Author
  • Message
Offline

Jean-Denis Rouette

  • Posts: 5
  • Joined: Tue Apr 07, 2015 11:33 pm

Re: Desktop Video 12.9 just bricked my US 4K Mini

PostSat Apr 13, 2024 4:40 am

The exact thing happened with mine, so it may be the software at fault.

I’ve contacted BM support and we’ll see if they can address this quickly.
Offline

Mootfilm

  • Posts: 2
  • Joined: Tue Apr 16, 2024 10:10 am
  • Real Name: Otmar Moser

Re: Desktop Video 12.9 just bricked my US 4K Mini

PostTue Apr 16, 2024 10:13 am

The same thing here ! What are the solution for this issue ?
Offline

Steve Fishwick

  • Posts: 1171
  • Joined: Wed Mar 11, 2015 11:35 am
  • Location: United Kingdom

Re: Desktop Video 12.9 just bricked my US 4K Mini

PostThu Apr 18, 2024 7:23 am

Mootfilm wrote:The same thing here ! What are the solution for this issue ?


Force a firmware update, back to 12.8.1 - look at the thread I started called 'How to Unbrick an Ultrastudio' - a little search would have found it easily :); 12.9 is not currently recommended for the Ultrastudio 4K Mini, until BMD offer a fix.
Offline

paulfisher

  • Posts: 3
  • Joined: Thu Aug 29, 2019 10:56 am
  • Real Name: Paul Fisher

Re: Desktop Video 12.9 just bricked my US 4K Mini

PostThu Apr 18, 2024 8:25 am

Same here 12.9 update lockup and wont recognise my ultrastudio 4k mini. Un-installed and re-installed 12.8.1 now following and waiting for a fix.
Offline

Steve Fishwick

  • Posts: 1171
  • Joined: Wed Mar 11, 2015 11:35 am
  • Location: United Kingdom

Re: Desktop Video 12.9 just bricked my US 4K Mini

PostSat Apr 20, 2024 8:52 am

paulfisher wrote:Un-installed and re-installed 12.8.1 now following and waiting for a fix.


I may be misreading you; but if you haven't currently done the fix, then:

Steve Fishwick wrote:look at the thread I started called 'How to Unbrick an Ultrastudio'


Here: viewtopic.php?f=3&t=199428

You can wait for BMD to issue a update fix, but since they haven't even acknowledged a problem, that may be a while.

Return to Post Production

Who is online

Users browsing this forum: No registered users and 16 guests