cmerticlewis wrote:I was having the same problem, and found the solution, or rather, found my error! Posting in case it's helpful to anyone else. Here are the steps I took to get my M4 Max computer to recognize my UltraStudio.
1) Use the Uninstall app to remove Desktop Video (found in the Desktop Video folder in Applications).
2) Download & begin installing the latest version of Desktop Video (14.3)
3) During the installation process, you will get a prompt that you need to enable an extension. DO NOT CLICK OK. That was my first mistake. You have to click Open System Settings, then click the slider to turn on the extension manually. Once the slider is set to On, click "Done."
4) You need to do this for a second extension as well. My second mistake was clicking Open System Settings for that one BEFORE I'd hit "Done" on the first extension, thus blocking the second setting from actually opening. I figured that out on like my 10th re-install.
5) Your computer will restart.
6) I then got a notice that the software on my UltraStudio needed to be updated. I let it update, then unplugged and replugged it when directed.
7) Lo and behold, my UltraStudio finally shows up in both Desktop Video and Resolve!
You may be able to do steps 1,2 and then I believe you can skip to:
- System/General/Camera Extensions/, then click the (i) - that will open up the toggle for Black Magic Desktop Video Driver Extension, and toggle that so its ON (Blue)
- Then do the same for System/General/Driver Extensions.app/, then click the (i) - that will open up the toggle for Black Magic Desktop Video Driver Extension.app, and toggle that so its ON (Blue)
Yes, they both appear to have the same name
Let us know if that works for anyone!
Thank you OP, you saved my @$$!